Market replay works abnormal
Market replay works abnormal
18 May 2024, 09:47
Hi there
when i use market replay function while it works stopped.
please check,thanks
Replies
PanagiotisCharalampous
21 May 2024, 06:10
RE: Market replay works abnormal
fayafsh said:
Hello
as shown in the picture, after run some time market replay works stopped and indicators in the chart missing and there is no response for the function buttons below .
Did you send troubleshooting report?
@PanagiotisCharalampous
fayafsh
21 May 2024, 06:19
RE: RE: Market replay works abnormal
PanagiotisCharalampous said:
fayafsh said:
Hello
as shown in the picture, after run some time market replay works stopped and indicators in the chart missing and there is no response for the function buttons below .
Did you send troubleshooting report?
yes ,i did yet.
@fayafsh
fayafsh
22 May 2024, 03:17
RE: RE: RE: Market replay works abnormal
fayafsh said:
PanagiotisCharalampous said:
fayafsh said:
Hello
as shown in the picture, after run some time market replay works stopped and indicators in the chart missing and there is no response for the function buttons below .
Did you send troubleshooting report?
yes ,i did yet.
excactly ,market replay stopped when kick the reverse positong button .
@fayafsh
PanagiotisCharalampous
22 May 2024, 07:29
RE: RE: RE: RE: Market replay works abnormal
fayafsh said:
fayafsh said:
PanagiotisCharalampous said:
fayafsh said:
Hello
as shown in the picture, after run some time market replay works stopped and indicators in the chart missing and there is no response for the function buttons below .
Did you send troubleshooting report?
yes ,i did yet.
excactly ,market replay stopped when kick the reverse positong button .
Thank you, we managed to reproduce the issue and we will fix it in an upcoming update
@PanagiotisCharalampous
PanagiotisCharalampous
20 May 2024, 05:57
Hi there,
Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
Panagiotis
@PanagiotisCharalampous