Password reset - didn't receive any mail

Created at 12 Apr 2024, 15:56
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simone.difulvio

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Joined 12.04.2024

Password reset - didn't receive any mail
12 Apr 2024, 15:56

Hi, I'm writing this email on behalf of a friend who can't receive the password reset link via email. the email is angile.fabio9@libero.it - he received the email saying that the account was created but when he clicks on RESET PASSWORD no email is received.

We also sent an email to community@ctrader.com a few minutes ago so you can resolve the problem

@simone.difulvio
Replies

PanagiotisCharalampous
14 Apr 2024, 08:09

Hi there,

We will respond to your email.

Best regards,

Panagiotis

@PanagiotisCharalampous
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