Market Sentiment Display Issue with Specific Symbols on cTrader Desktop
Market Sentiment Display Issue with Specific Symbols on cTrader Desktop
08 Apr 2024, 09:44
Dear cTrader Support Team,
I hope this message finds you well. I am writing to bring to your attention an issue I've encountered with the market sentiment feature on the cTrader desktop platform.
Specifically, I have noticed that the market sentiment indicator fails to display for certain symbols on the desktop version, despite being enabled. However, I am able to view the market sentiment for these symbols without any problems on the mobile application.
Could you please investigate this issue and provide guidance on how to ensure that the market sentiment feature is consistently displayed for all symbols on the cTrader desktop platform?
Your assistance in resolving this matter would be greatly appreciated. Thank you for your attention to this issue, and I look forward to your response.
Sincerely,
NEXO
Replies
NEXOMAN
08 Apr 2024, 11:23
( Updated at: 09 Apr 2024, 05:14 )
RE: Market Sentiment Display Issue with Specific Symbols on cTrader Desktop
PanagiotisCharalampous said:
Hi there,
Thank you for reporting this issue. Please let us know your broker as well.
Best regards,
Panagiotis
Thanks for the prompt response.
My brokers are Moonance and ICMarkets.
@NEXOMAN
jomb94
16 Jul 2024, 23:28
( Updated at: 17 Jul 2024, 05:21 )
Pepperstone - sentiment for some symbols not showing
Hi,
I was browsing about my own issue and found this thread. I'm having a similar issue, I can't see the Market Sentiment for some pairs on c-trader (indexes like US500, NAS100, US30, AUS200, some commodities…). The sentiment for most Forex pairs is showing ok.
What could be the issue? My broker is Pepperstone.
Kind regards
@jomb94
PanagiotisCharalampous
17 Jul 2024, 05:49
RE: Pepperstone - sentiment for some symbols not showing
jomb94 said:
Hi,
I was browsing about my own issue and found this thread. I'm having a similar issue, I can't see the Market Sentiment for some pairs on c-trader (indexes like US500, NAS100, US30, AUS200, some commodities…). The sentiment for most Forex pairs is showing ok.
What could be the issue? My broker is Pepperstone.
Kind regards
The market sentiment is only available for specific symbols where enough positions are open so that there is a statistically significant sample that can represent correctly general the market sentiment.
@PanagiotisCharalampous
PanagiotisCharalampous
08 Apr 2024, 11:00
Hi there,
Thank you for reporting this issue. Please let us know your broker as well.
Best regards,
Panagiotis
@PanagiotisCharalampous