Recent issues with Desktop version

Created at 13 Mar 2024, 20:21
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
IO

ionut.timu

Follow

Joined 13.03.2024

Recent issues with Desktop version
13 Mar 2024, 20:21

Hello. Since Friday 8th March the desktop version has acting stage. It freezes, and it takes between 10 sec and a couple of minutes just to be able to move the chart, it is loading really slowly and most of the time I have to force close the application. I am using a bot in the demo version for testing purposes, but the backtesting is not working or acting strange. 

I have tried already to re-install, download the latest version but no improvement. Is there an issue at with the app (buggs)?

@ionut.timu
Replies

PanagiotisCharalampous
14 Mar 2024, 07:38

Hi there,

Do you run any cBots/Indicators while this happens? If yes, can you stop them/remove them and let us know if the issue persists?

Best regards,

Panagiotis

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.