Full screen mode leaves a white line at the edge of extended monitor
06 May 2023, 00:48
Hello,
I have 2 extended monitors to display cTrader Desktop filled with many charts. Each monitor opens a cTrader window.
The issue I have is that, when both windows are in full mode, I can see a white line at the edge of the other monitor at the side close to the full-screen mode cTrader, something like overlapping. For example below are photos:
This is a normal situation both window are in non-full-screen mode, and no white lines:
Below is the one with the problem, the upper window is in Full-screen mode, when it is active, you can see a white line at the top edge of the monitor down:
Below is the photo which a white line at the upper monitor down the edge, which is made by the full-screen mode of cTrader at the lower monitor:
The white lines are quite annoying, I would like to see if you could find the reason and fix it. Thanks.
I am having the same problem. Using ctrader fullscreen (f11) will show a large white/grey bar on the other screens:
Hi there,
Thanks for reporting this. We managed to reproduce it and we will fix it in an upcoming update
Best regards,
Panagiotis
Hi there, any eta on this? It has almost been a year and multiple “upcoming updates” later.
Hi there,
It's expected to be fixed in v5.2
Best regards,
Panagiotis
So today we finally received the long-awaited 5.2 update, but after all this wait this issue is still not fixed. What happened and when will it be fixed now? This issue has been there for years and i am really disappointed that after all this wait this program still can't be used in full-screen when using multiple monitors.
Sarpul
13 Dec 2023, 08:19 ( Updated at: 21 Dec 2023, 09:23 )
I am having the same problem. Using ctrader fullscreen (f11) will show a large white/grey bar on the other screens:
@Sarpul