cTrader Not Opening - Win 10

Created at 20 Aug 2022, 05:14

Joined 20.08.2022

cTrader Not Opening - Win 10
20 Aug 2022, 05:14

I just got cTrader. I like it so far. Encountered something weird today. I double click the shortcut to open it, but it doesn't open. It shows as active in the task bar, but the actual interface doesn't show up. The only thing I can see is a blank white window when I hover over the task bar icon. Anyone encountered this before? Image below, little blurry but you get the idea. This is the only thing I see

@anthonyzambito1

Replies

PanagiotisCharalampous
22 Aug 2022, 08:36

Hi Anthony,

Can you please try a clean installation and let me know if it resolves the problem?

Best Regards,

Panagiotis

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@PanagiotisCharalampous

anthonyzambito1
22 Aug 2022, 14:01

RE:

PanagiotisCharalampous said:

Hi Anthony,

Can you please try a clean installation and let me know if it resolves the problem?

Best Regards,

Panagiotis

Join us on Telegram and Facebook

I have tried that and it did not work

@anthonyzambito1

miragaiense
20 Sep 2024, 13:53 ( Updated at: 21 Sep 2024, 06:09 )

I've encountered exactly this problem today. Desktop was working fine first thing, looked at something else, and when I went back to Desktop all that I could get was this white box. Have tried clean uninstall/reinstall etc as per instructions several times, but all that I ever get is the white box now (sometimes black) over the task bar. No actual screen in any shape or form, though I always get the ‘workspace has loaded successfully’ message on alleged booting up. Broker is mystified. Any ideas?

@miragaiense

PanagiotisCharalampous
21 Sep 2024, 06:11

RE: cTrader Not Opening - Win 10

collett.salento said:

I've encountered exactly this problem today. Desktop was working fine first thing, looked at something else, and when I went back to Desktop all that I could get was this white box. Have tried clean uninstall/reinstall etc as per instructions several times, but all that I ever get is the white box now (sometimes black) over the task bar. No actual screen in any shape or form, though I always get the ‘workspace has loaded successfully’ message on alleged booting up. Broker is mystified. Any ideas?

Hi there,

Did you try a clean installation?

Best regards,

Panagiotis

@PanagiotisCharalampous

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