ctrader have sound after clickink, but not open

Created at 12 Aug 2022, 22:27
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
NS

nsvtrade

Joined 12.08.2022

ctrader have sound after clickink, but not open
12 Aug 2022, 22:27


After double-clicking on the shortcut, the program opens in the tray, but I can’t enter it.

What I have tried:
Reinstallation
Net framework reinstall
Deleting Root Folders
System restore 3 days ago

I use a roboforex broker. 

 

video


@nsvtrade
Replies

PanagiotisCharalampous
16 Aug 2022, 09:05 ( Updated at: 21 Dec 2023, 09:22 )

Hi nsvtrade,

Seems like the application window is displayed in a different screen. Try to maximize it.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook


@PanagiotisCharalampous

nsvtrade
23 Aug 2022, 14:07

Hi, when i right click on the bottom
I only see:
pin window
close a window
Start ctrader - starts the application again
((


@nsvtrade

PanagiotisCharalampous
23 Aug 2022, 14:15

Hi nsvtrade,

You need to double click on the pop up window, not on the taskbar icon.

 

Best Regards,

Panagiotis 

Join us on Telegram and Facebook


@PanagiotisCharalampous

nsvtrade
23 Aug 2022, 17:29

RE:

PanagiotisCharalampous said:

Hi nsvtrade,

You need to double click on the pop up window, not on the taskbar icon.

 

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Video of my trying(


@nsvtrade