"Create new order" box is off screen!

Created at 20 Jul 2022, 11:25
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josephquinn8989

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Joined 19.10.2021

"Create new order" box is off screen!
20 Jul 2022, 11:25

Hi

When i right click on the chart and create new order

the order box appears on my left monitor and is showing only 50% of the order

box as the rest is cutt off, I can't drag or move the order box so that I can see it 

properly. Anyone know how to fix this?

 

Thanks

@josephquinn8989
Replies

PanagiotisCharalampous
21 Jul 2022, 10:29

Hi there,

Can you share some screenshots of this so that can have a look at this?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

josephquinn8989
21 Jul 2022, 13:05 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi there,

Can you share some screenshots of this so that can have a look at this?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Hi

After right clicking on chart and selecting create new order this is what I get. Not that the black void on my left monitor is only showing when I take a screenshot. Im unable to move the order box. Thanks

@josephquinn8989

PanagiotisCharalampous
21 Jul 2022, 14:14

Hi there,

Please navigate to C:\Users\User\AppData\Roaming\broker cTrader\Settings, delete all files and let me know if this resolves the issue.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

josephquinn8989
21 Jul 2022, 14:34

RE:

PanagiotisCharalampous said:

Hi there,

Please navigate to C:\Users\User\AppData\Roaming\broker cTrader\Settings, delete all files and let me know if this resolves the issue.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Hi

That solved the issue. Thank you!

@josephquinn8989
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