Create new order window

lebaruch
01 Jul 2022, 14:14 ( Updated at: 21 Dec 2023, 09:22 )

RE:

lebaruch said:

Hey there.

I use cTrader for almost a year now, and first time I ever have a problem.

When I try to create a new order (right click, create new order) nothing happens. I can´t find a way to open the new order window, only way I can open trades is using the gadget in the chart.

It happened after I changed my templates... any idea how to resolve?

 

This is where I am clicking and literally noting happens.

PanagiotisCharalampous
01 Jul 2022, 15:14

Hi lebaruch,

Is it possible to demonstrate this behavior with a video?

Best Regards,

Panagiotis 

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lebaruch
01 Jul 2022, 15:20

RE:

PanagiotisCharalampous said:

Hi lebaruch,

Is it possible to demonstrate this behavior with a video?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Hello Panagiotis

I dont have a software installed to record screen on this laptop, so hopefully this record with my mobile is enough.

Let me know if you need a record from the laptop.

Link to the video: 

lebaruch
01 Jul 2022, 16:21

I used the option "Reset local data to default" and now it is working again.

PanagiotisCharalampous
01 Jul 2022, 16:22

RE:

Hi lebaruch,

Amazing, let us know if anything else.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook