Trading History

PanagiotisCharalampous
20 Dec 2021, 12:13

Hi Vic,

No there isn't. You need to create a new demo account.

Best Regards,

Panagiotis 

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vicryder
22 Dec 2021, 14:05

More on difficult to find info

Ok Panagiotis. Thanks for that, I'm not completely surprised.

I am slowly learning and also realising just how impressive cTrader is. (Pat on back for all).

I am currently trying a potential strategy back test. I found out, by accident, that I can measure with the cross hair pointer and I've used it a couple of times but it seems very limited, but that could be me, the probs are :-

How to lock the result so it stays on screen until I clear it?

Can the panel be changed to include start price and end price?

How to measure across a long run that is several screens away at the current zoom setting and time periods?

I've look all over the place for several answers and found nothing. I did find a cTrader - Getting Started video that turned out to be a waste of time as the narrator stated that this was an overview and he would not be going into details.

This lack of readily available detailed information is IMHO atrocious. I'm sorry to say.

I go to your help centre that has a Search box, so I type in 'Manual measurement' and it just sits there ignoring the request. All this makes the 'Help Centre' title a complete misnomer.

Please Panagiotis accept this constructive criticism as feedback; there is no intention to offend.

Regards

Vic Ryder

PanagiotisCharalampous
22 Dec 2021, 14:47 ( Updated at: 21 Dec 2023, 09:22 )

Hi Vic,

You will not find answers to your questions because the tool simply does not support the features you are requesting. Obviously we cannot document what the tool doesn't do. Also when you search for info, you need to seach using the correct terms. The tool is called crosshair and it is documented here.

You can get the name of the tool by hovering your mouse over the button

and then you can search using the name

Alternatively you can try this tool that covers some of your needs.

Best Regards,

Panagiotis 

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vicryder
23 Dec 2021, 20:48

Measurements

Hi Panagiotis.

Yes thanks for the explanation, I understand your point and to some degree concur. The problem here is, because I don't know how the writer has structured the help file, nor the terminology used, I didn't know that the explanation was to be found under Crosshair. Also because I could not readily see any topic that suggested where the information might be found I used any wording that I thought may elicit a response to guide me there. Usually search engines respond with some sort of not found result so the user knows that is the case. However, every time I have used the search box (using my own terminology), which I now understand it won't find because it doesn't understand normal every day English, it would just sit there with no response. Does it not understand? Has it not received the search term? Is the net down or has it crashed? Who can tell?

My common experience with other help files is that they frequently come back with something that, though incorrect, points the way to the terminology required or outright tells you nothing was found. The point to note here is that the user has no control over the performance of the file, but the writer has. So all I can do is comment about it.

I don't want to make a big issue out of this and thanks to your explanation I've learned more and now know what to expect. I apologise for my comments if you found them at all distasteful.

No doubt Panagiotis I'll be back for more as and when. Thanks for your help.

Vic

vicryder
12 Jan 2022, 14:15

Chart zoom

Hi Panagiotis.

I'm still trying to get to grips with the markets and cTrader and making fair progress, thanks for your previous help.

I'm now having difficulty with the chart zoom, in that as I get closer the aspect ratio changes and therefore so do the angles of the lines. As I seem to spend a great deal of time zoomed in on the action it would be better if the zoom used a fixed aspect ratio.

Is there please a setting for this or an assist key combination available?

Also is there any way to increase the palette of drawing tools?

Vic Ryder

PanagiotisCharalampous
12 Jan 2022, 14:41

Hi Vic,

Is there please a setting for this or an assist key combination available?

No there isn't 

Also is there any way to increase the palette of drawing tools?

You can develop your own drawing tools, like these ones.

Best Regards,

Panagiotis 

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