Help Topics & setting chart defaults
Help Topics & setting chart defaults
17 Dec 2021, 08:56
I'm a newbie to market trading and decided to get the more up-to-date cTrader (desktop) platform rather than learn the much older MT platforms. I will therefore require a lot of help learning how to setup the platform and how to use it's many facilities.
When I click on Help it sends me here 'https://help.ctrader.com/ctrader' and while this is a quick and helpful user guide, it's very sparse of information.
Can you tell me please, Is there a proper comprehensive, well maintained detailed help file for download and how do I get it?
The help I need at the moment is with customising the charts. I can't find how to change default colours for background and chart lines etc..
I also can't find how to select Heiken Ashi candlesticks?
Can anyone help with all this please?
Replies
vicryder
17 Dec 2021, 11:14
Help Topics & setting chart defaults
Thanks Panagiotis
OMG If that's all the written help available then I'm in for a nightmare of a learning curve. Forums, while excellent sources of specialist help are no place to acquire the basic knowledge of how programers built the features, facilities and tools. For a start that far too slow a route. This stuff should all be available as a comprehensive written help file that can be downloaded with the program. IMHO
1/ Yes thx. However, I already found the colour options dialogue myself but it doesn't change the default settings. So currently open charts and newly created charts are on the old settings which is why I specifically asked for 'default' settings. I don't fancy having to customise every chart I open just to make it workable.
Got the HA thx, but it just puts them over the top of the candlesticks making a mess and I can't find a way to switch the candles off. In my searches I've found many messages requesting HA as an option going back to 2012 answered with ' we're look at including it' any idea which decade it might arrive? ;-)
All in all up to now I'm quite disappointed with cTrader and I'm hoping it gets better very soon...
Even this forum is annoying to use with a spell checker that red underlines words without offering the correction so we can see what it thought was wrong. I'm sorry to say this but these minor issues give a toy shop impression to the product. It may be absolutely wonderful but I haven't got to that bit yet!
Vic
@vicryder
PanagiotisCharalampous
17 Dec 2021, 11:25
( Updated at: 17 Dec 2021, 11:29 )
Hi vicryder,
1) You can use Chart Templates for your default chart settings like color options.
2) You can set the bar colors to be transparent. This way you will only see the heikin ashi candles.
Thanks for your feedback regarding our doumentation and forum. We are always taking into consideration users feedback and we are already working on all these fronts to deliver improvements. But what we are most proud of is the ability to answer your questions in minimum time. No matter how much information we add to documentation, there is nothing better that having someone pointing you to the right direction, instead of having to search all the info by yourself.
Feel free to join our Telegram group as well for an even better experience!
Best Regards,
Panagiotis
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PanagiotisCharalampous
17 Dec 2021, 09:07 ( Updated at: 21 Dec 2023, 09:22 )
Hi vicryder,
The guide you posted is the main guide for cTrader. Feel free to post any other questions here. Regarding the questions you posted, see below
1) You can change Color Options by right clicking on the chart and navigating to the Color Options menu. See below
2) Heikin Ashi charts are not available in cTrader Desktop at the moment. You can use this indicator instead.
Best Regards,
Panagiotis
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@PanagiotisCharalampous