broker not showing on ctrader desktop

Created at 28 May 2021, 23:44
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safraz7

Joined 28.05.2021

broker not showing on ctrader desktop
28 May 2021, 23:44


Hi

I recently started using ctrader. And I have opened a ic markets account (ctrader) and the broker shows up on my account when logged into the ctrader online portal.

However when I start the desktop software and click on the drop down menu in the top right corner, the live account doesnt show up. Only the demo account shows.

And hence I cannot use the live account. The only other option is gives me in to create a new account.

Please advice.

 

Thanks

Safraz


@safraz7
Replies

PanagiotisCharalampous
31 May 2021, 08:55

Hi Safraz,

Make sure you are using IC Markets cTrader. You can download it from your IC Markets client area.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous