broker not showing on ctrader desktop
Created at 28 May 2021, 23:44
broker not showing on ctrader desktop
28 May 2021, 23:44
Hi
I recently started using ctrader. And I have opened a ic markets account (ctrader) and the broker shows up on my account when logged into the ctrader online portal.
However when I start the desktop software and click on the drop down menu in the top right corner, the live account doesnt show up. Only the demo account shows.
And hence I cannot use the live account. The only other option is gives me in to create a new account.
Please advice.
Thanks
Safraz
PanagiotisCharalampous
31 May 2021, 08:55
Hi Safraz,
Make sure you are using IC Markets cTrader. You can download it from your IC Markets client area.
Best Regards,
Panagiotis
Join us on Telegram
@PanagiotisCharalampous