Graph stuck at the same place, when dragging the chart

Created at 07 Apr 2021, 16:24
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vu.patrik

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Joined 07.04.2021

Graph stuck at the same place, when dragging the chart
07 Apr 2021, 16:24

Hello community, 

I have had a small issue with the cTrader platform and was unable to find any solution. When dragging the chart only the objectives move. The graph is stopped at the same place. I have attached a screenshot, but I am not sure whether the issue is understandable from the screenshot. I tried reinstalling the platform. but the issue still persists.

 

Caption

 

@vu.patrik
Replies

PanagiotisCharalampous
08 Apr 2021, 08:17

Hi vu.patrik,

Thanks for reporting your issue. What is your graphics card?

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

vu.patrik
09 Apr 2021, 14:44

RE:

PanagiotisCharalampous said:

Hi vu.patrik,

Thanks for reporting your issue. What is your graphics card?

Best Regards,

Panagiotis 

Join us on Telegram

Hello, my graphics card is Intel(R)  Iris(R) Xe Graphics Family

@vu.patrik

PanagiotisCharalampous
09 Apr 2021, 15:26

Hi vu.patrik,

There is a known issue with these graphics cards. Unfortunately there is not much we can do.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

vu.patrik
09 Apr 2021, 15:58

RE:

PanagiotisCharalampous said:

Hi vu.patrik,

There is a known issue with these graphics cards. Unfortunately there is not much we can do.

Best Regards,

Panagiotis 

Join us on Telegram

Thank you very much for the assistance. 

@vu.patrik
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