Fondex cTrader 4.0 work area tabs and graphic problems

Created at 17 Mar 2021, 03:31
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
RA

rafael.mrc1993

Joined 11.03.2021

Fondex cTrader 4.0 work area tabs and graphic problems
17 Mar 2021, 03:31


Good night, the option to create, save and delete various work areas, found with serious bugs !!! Fondex ctrader 4.0 has created several copies of various work areas. The "Fondex cTrader 4.0" system doesn't allow delete those work areas and the following error message appears: "Failed to remove the work area ''work are name'' Entity_not_found.

Something even more important and dangerous, be careful, I trade with 4 charts open to the same pair, one of the charts automatically and alone changed my pair,  that i only paid attention after a loss of profit.

 

cTrader staff, the tool is very cool but start be very dangerous, that's not good, Pls fix those crazy bugs.

 

Best regard's


@rafael.mrc1993
Replies

PanagiotisCharalampous
17 Mar 2021, 08:35

Hi rafael.mrc1993,

Can you please provide exact steps to reproduce this problem as well as screenshots of the messages you receive?

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous