Prices on Market Snapshot

Created at 24 Aug 2020, 04:57

Joined 09.07.2020

Prices on Market Snapshot
24 Aug 2020, 04:57

When I click on market snapshot, prices are not showing properly. For eg., GBP/USD shows 1.3 instead of 1.31234. Refreshing doesn't help. I need to close the application to get it to display correctly. But when it does, tickers with 2 or 3 decimal places are displayed as, for eg. USD/JPY, 1.12300 instead, which is frustrating. Is there a fix to this?

@AdLim

Replies

PanagiotisCharalampous
24 Aug 2020, 08:20

Hi Adlin,

Can you please provide more information on how to reproduce this issue e.g. exact steps, a video or some screenshots?

Best Regards,

Panagiotis

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@PanagiotisCharalampous

AdLim
24 Aug 2020, 09:46 ( Updated at: 21 Dec 2023, 09:22 )

GBPUSD

UK100

@AdLim

AdLim
24 Aug 2020, 09:48 ( Updated at: 21 Dec 2023, 09:22 )

GBPUSD after restart of platform.

UK100 after restart of platform

@AdLim

AdLim
07 Sep 2020, 04:34

RE:

PanagiotisCharalampous said:

Hi Adlin,

Can you please provide more information on how to reproduce this issue e.g. exact steps, a video or some screenshots?

Best Regards,

Panagiotis

Join us on Telegram

hi,

i havebt heard from you since j posted and tbr issue is not resolved. Can you kindly assist to look into it?

Thank you

@AdLim

PanagiotisCharalampous
07 Sep 2020, 09:44

Hi Adlin,

The fix to this issue will be released soon.

Best Regards,

Panagiotis

Join us on Telegram

@PanagiotisCharalampous

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