Not connecting my Fxpro accounts and...

Created at 23 Aug 2020, 15:04
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firoozhariva

Joined 23.08.2020

Not connecting my Fxpro accounts and...
23 Aug 2020, 15:04


Hi, i newly installed the 3.8 version.

1- I cannot find the HCL bar type while it is mentioned on your website as new feature.

2- I cannot connect my Fxpro live and demo account to the platform, but an email of you says that the accounts are connected. BUT NO.

3-  How  can i hide the indicators for a short time in order to see the clean chart. i mean like Hide drawing button.

 

 


@firoozhariva
Replies

PanagiotisCharalampous
24 Aug 2020, 08:08

Hi firoozhariva,

  1. Can you please provide a link to the page where this is mentioned? HLC charts are available only in cTrader Web at the moment
  2. If you are using FxPro cTrader and you cannot see your accounts, please contact FxPro.
  3. There is no such option at the moment.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous