Unable to install

tried turning off antivirus and firewall, no luck

PLATFORM VERSION INFO
    Windows             : 10.0.18362.0 (Win32NT)
    Common Language Runtime     : 4.0.30319.42000
    System.Deployment.dll         : 4.8.3752.0 built by: NET48REL1
    clr.dll             : 4.8.4180.0 built by: NET48REL1LAST_B
    dfdll.dll             : 4.8.3752.0 built by: NET48REL1
    dfshim.dll             : 10.0.18362.1 (WinBuild.160101.0800)

SOURCES
    Deployment url            : http://icmarkets.ctrader.com/xTrader.application

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of http://icmarkets.ctrader.com/xTrader.application resulted in exception. Following failure messages were detected:
        + The system cannot find the file specified. (Exception from HRESULT: 0x80070002)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [15/06/2020 9:29:37 PM] : Activation of http://icmarkets.ctrader.com/xTrader.application has started.

ERROR DETAILS
    Following errors were detected during this operation.
    * [15/06/2020 9:29:37 PM] System.IO.FileNotFoundException
        - The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid)
            at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore()
            at System.Deployment.Application.ComponentStore..ctor(ComponentStoreType storeType, SubscriptionStore subStore)
            at System.Deployment.Application.SubscriptionStore..ctor(String deployPath, String tempPath, ComponentStoreType storeType)
            at System.Deployment.Application.SubscriptionStore.get_CurrentUser()
            at System.Deployment.Application.ApplicationActivator.UninstallApplicationAndRedirectActivation(Boolean& isShortCut, Uri& deploymentProviderUri, String textualSubId, Uri activationUri)
            at System.Deployment.Application.ApplicationActivator.CleanApplicationReInstall(Boolean isShortcut, Uri deploymentUri, Uri activationUri, BrowserSettings browserSettings, String textualSubId, String errorPageUrl, String deploymentProviderUrlFromExtension, String shortcutFilePath)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.