Cannot change back from demo to live account

Created at 23 May 2020, 11:28
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tekunda2

Joined 23.05.2020

Cannot change back from demo to live account
23 May 2020, 11:28


I just created  a demo account, but when I try to change back to my live account it will not change.
Both accounts show in the window, but the demo account line is greyed out and when I click the live account, it is also greyed out, so both account lines are greyed out now and when I now click the live account, it still opens the demo account only.

Could it have to do with the fact that today is Saturday and live trading is closed?

 
 


@tekunda2
Replies

PanagiotisCharalampous
25 May 2020, 08:34

Hi tekunda2,

Can you please check if you can still reproduce the issue? If yes, can you please send us screenshots demonstrating this issue?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous