Ctrader Desktop Not installable
Ctrader Desktop Not installable
21 May 2020, 17:07
When trying to install the desktop version , it is asking to confirm the windows security certificate. Upon confirming the security certificate, the installation is closed abruptly and the following details are displayed in log file, can somebody tell me whats wrong:-
PLATFORM VERSION INFO
Windows : 10.0.16299.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.8.3761.0 built by: NET48REL1
clr.dll : 4.8.4150.0 built by: NET48REL1LAST_C
dfdll.dll : 4.8.3761.0 built by: NET48REL1
dfshim.dll : 10.0.16299.15 (WinBuild.160101.0800)
SOURCES
Deployment url : http://octafx.ctrader.com/xTrader.application
Server : nginx
Deployment Provider url : http://octafx.ctrader.com/xTrader.application
Application url : https://sdl.ctrader.com/octafx/cTrader%20AppFiles/3.7.65534.35807/xTrader.exe.manifest
Server : nginx/1.12.2
IDENTITIES
Deployment Identity : octafx cTrader, Version=3.7.65534.35807, Culture=neutral, PublicKeyToken=7ef853fc4bdbd138, processorArchitecture=msil
Application Identity : octafx cTrader, Version=3.7.65534.35807, Culture=neutral, PublicKeyToken=7ef853fc4bdbd138, processorArchitecture=msil, type=win32
APPLICATION SUMMARY
* Installable application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of http://octafx.ctrader.com/xTrader.application resulted in exception. Following failure messages were detected:
+ Downloading https://sdl.ctrader.com/octafx/cTrader AppFiles/3.7.65534.35807/cTrader.Indicators.PCL.dll did not succeed.
+ The remote server returned an error: (403) Forbidden.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [5/21/2020 7:26:05 PM] : Activation of http://octafx.ctrader.com/xTrader.application has started.
* [5/21/2020 7:26:05 PM] : Processing of deployment manifest has successfully completed.
* [5/21/2020 7:26:05 PM] : Installation of the application has started.
* [5/21/2020 7:26:07 PM] : Processing of application manifest has successfully completed.
* [5/21/2020 7:26:23 PM] : Found compatible runtime version 4.0.30319.
* [5/21/2020 7:26:23 PM] : Request of trust and detection of platform is complete.
ERROR DETAILS
Following errors were detected during this operation.
* [5/21/2020 7:34:50 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading https://sdl.ctrader.com/octafx/cTrader AppFiles/3.7.65534.35807/cTrader.Indicators.PCL.dll did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- The remote server returned an error: (403) Forbidden.
- Source: System
- Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
Thanks
Prashant