.Charts not displaying
.Charts not displaying
06 Apr 2020, 08:13
Hi Guys
I have an issue where the charts are not displaying, only a grey page is displayed. I have tried re-installing, with no success.
When I login from a different computer the same grey page is displayed.
Please can you assist?
Replies
PanagiotisCharalampous
06 Apr 2020, 12:11
Hi ctid1794863,
Can you please send us your settings file at community@spotware.com? You can find it in C:\Users\User\AppData\Roaming\broker-cTrader\Settings
Best Regards,
Panagiotis
@PanagiotisCharalampous
l.kratinov
10 Dec 2020, 18:02
RE:
PanagiotisCharalampous said:
Hi ctid1794863,
Can you please send us your settings file at community@spotware.com? You can find it in C:\Users\User\AppData\Roaming\broker-cTrader\Settings
Best Regards,
Panagiotis
same here just happened ! how to fix it ?
@l.kratinov
PanagiotisCharalampous
11 Dec 2020, 08:23
Hi l.kratinov,
Please provide us with a screenshot and the information requested above.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
06 Apr 2020, 09:20
Hi ctid1794863,
Can you please share a screenshot of what you are looking at?
Best Regards,
Panagiotis
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