CTrader fails to open

Created at 15 Feb 2020, 17:25
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ctid229331

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Joined 15.02.2020

CTrader fails to open
15 Feb 2020, 17:25

Since either a windows update or a CTrader update (i have 3.7), I have not been able to use Ctrader desktop.  The splash screen is shown, the FXpro cTrdader icon is in the desktop tray, but the Ctrader application is not visible.  

If you right click on the tray icon, the close cTrader icon is visible.

I can use web version ok.

 

 

@ctid229331
Replies

PanagiotisCharalampous
17 Feb 2020, 09:23

Hi ctid229331,

Please try a clean installation and let us know if it resolves the issue.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous
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