application cannot be started contact the application vendor ctrader

Created at 04 Dec 2019, 13:43
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busasfulerene

Joined 04.12.2019

application cannot be started contact the application vendor ctrader
04 Dec 2019, 13:43


Please I got the following error message after shutting down my Laptop, have reinstall the .net frame but still the same. please help

 

 

PLATFORM VERSION INFO
    Windows             : 10.0.18362.0 (Win32NT)
    Common Language Runtime     : 4.0.30319.42000
    System.Deployment.dll         : 4.8.3752.0 built by: NET48REL1
    clr.dll             : 4.8.4018.0 built by: NET48REL1LAST_C
    dfdll.dll             : 4.8.3752.0 built by: NET48REL1
    dfshim.dll             : 10.0.18362.1 (WinBuild.160101.0800)

SOURCES
    Deployment url            : file:///C:/Users/Busas/AppData/Roaming/Microsoft/Internet%20Explorer/Quick%20Launch/User%20Pinned/TaskBar/True%20ECN%20Trading%20Ltd%20cTrader.appref-ms%7C
                        Server        : nginx
    Deployment Provider url        : http://haxicapital.ctrader.com/xTrader.application
                        Server        : nginx

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of C:\Users\Busas\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\True ECN Trading Ltd cTrader.appref-ms| resulted in exception. Following failure messages were detected:
        + Cannot activate a deployment with earlier version than the current minimum required version of the application.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [12/4/2019 12:40:31 PM] : Activation of C:\Users\Busas\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\True ECN Trading Ltd cTrader.appref-ms| has started.
    * [12/4/2019 12:40:31 PM] : Performing necessary update check as specified by the deployment.

ERROR DETAILS
    Following errors were detected during this operation.
    * [12/4/2019 12:40:32 PM] System.Deployment.Application.DeploymentException (SubscriptionState)
        - Cannot activate a deployment with earlier version than the current minimum required version of the application.
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.SubscriptionStore.CheckMinimumRequiredVersion(SubscriptionState subState, AssemblyManifest deployment)
            at System.Deployment.Application.SubscriptionStore.CheckUpdateInManifest(SubscriptionState subState, Uri updateCodebaseUri, AssemblyManifest deployment, Version currentVersion, Boolean& bUpdateInPKTGroup)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
            at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.


@busasfulerene
Replies

PanagiotisCharalampous
04 Dec 2019, 14:09

Hi busasfulerene,

Can you please try a clean installation and let us know if it resolves the problem?

Best Regards,

Panagiotis


@PanagiotisCharalampous