cTrader Error Message
cTrader Error Message
06 Aug 2019, 08:00
I have been using cTrader for 2 years and its been great, but yesterday while the application was open and charts up I received this random error message.
I did as instructed only to receive the message again on opening. Now everytime I open the app I get this error message. If I click OK it closes the message window and the app seems to run as normal. I uninstalled and reinstalled cTrader a few times only to have this error message return on every occasion.
I'm not very computer literate, but had a look at event viewer. There was no error under the cTrader application name but other errors and warnings that I don't know what they mean or telling me. See screenshot below.
Your help and guidance to resolving this issue would be greatly appreciated. Its aliitle annoying and concerning everytime I open the app. I emailed support@spotware.com and they directed me to the forum. Many Thanks.
Replies
setradean
06 Aug 2019, 09:55
RE:
Panagiotis Charalampous said:
Hi setradean,
Thanks for posting in our forum. Did you try a clean installation?
Best Regards,
Panagiotis
No, not as yet. I was hesitating as I don't want to lose my settings and custom indicators I've downloaded. I am willing to give it a try.
@setradean
PanagiotisCharalampous
06 Aug 2019, 09:46
Hi setradean,
Thanks for posting in our forum. Did you try a clean installation?
Best Regards,
Panagiotis
@PanagiotisCharalampous