cTrader 3.5 showing PSARs in the middle of a candle?!

PanagiotisCharalampous
02 Jul 2019, 09:40

Hi FireMyst,

We will fix this in an uncoming update.

Best Regards,

Panagiotis

firemyst
02 Jul 2019, 12:17

RE:

Panagiotis Charalampous said:

Hi FireMyst,

We will fix this in an uncoming update.

Best Regards,

Panagiotis

Thank you @Panagiotis.

Does your team need any testers? I've been averaging finding a bug a month :-)

firemyst
02 Jul 2019, 16:34 ( Updated at: 21 Dec 2023, 09:21 )

Did this on the M1 chart of the US30 as well -- PSARs inside candles.

PanagiotisCharalampous
02 Jul 2019, 17:08

RE: RE:

FireMyst said:

Panagiotis Charalampous said:

Hi FireMyst,

We will fix this in an uncoming update.

Best Regards,

Panagiotis

Thank you @Panagiotis.

Does your team need any testers? I've been averaging finding a bug a month :-)

We actually do :)

firemyst
30 Aug 2019, 04:09 ( Updated at: 21 Dec 2023, 09:21 )

Not fixed yet?

Hi Team Spotware:

Any ideas when the fix/update is going to be released for this? It's still happening 2 months after being reported.

See attached screen capture.

Thank you.

PanagiotisCharalampous
30 Aug 2019, 10:02

Hi FireMyst,

The fix should arrive soon.

Best Regards,

Panagiotis

firemyst
20 Nov 2019, 11:26 ( Updated at: 21 Dec 2023, 09:21 )

RE:

Panagiotis Charalampous said:

Hi FireMyst,

The fix should arrive soon.

Best Regards,

Panagiotis

It's still happening in Version 3.6 as you can see:

It wasn't flipped when the candle passed through it.

PanagiotisCharalampous
20 Nov 2019, 14:13

Hi FireMyst,

Shouldn't it be flipped when the close price passes through and not the high/low?

Best Regards,

Panagiotis

firemyst
20 Nov 2019, 14:46 ( Updated at: 21 Dec 2023, 09:21 )

RE:

Panagiotis Charalampous said:

Hi FireMyst,

Shouldn't it be flipped when the close price passes through and not the high/low?

Best Regards,

Panagiotis

Yes. And the CLOSE did pass through it. When a candle is open, the close is the current price until the actual candle closes. I believe that's what the cbot frame returns with MarketSeries.Close.Last(0) for every OnTick.

Thus when the price went down through the PSAR to form the low, the close would have passed the PSAR, and should have flipped it.

Here's an example from another broker's platform:

firemyst
20 Nov 2019, 14:59 ( Updated at: 21 Dec 2023, 09:21 )

RE: RE:

One more example -- the candle just went through the PSAR, then came back up. But it flipped the PSAR as expected because the "close" price passed through it to form the low:

firemyst
27 Nov 2019, 10:15 ( Updated at: 21 Dec 2023, 09:21 )

Here's the PSAR again in the middle of the candle. UK100 M1 chart from today. Pepperstone cTrader v3.6

firemyst
05 Feb 2020, 15:52 ( Updated at: 21 Dec 2023, 09:21 )

RE:

We're now up to Version 3.7 of cTrader Desktop and this issue still isn't resolved?

Spotware, this isn't looking good that indicators supplied with your product aren't working properly, and haven't  been working for several versions now.