Lines and Objects disappear after a couple of seconds

PanagiotisCharalampous
19 Mar 2019, 09:42

Hi Mario,

Thanks for posting in our forum. Are there any specific steps we can follow to reproduce this behavior?

Best Regards,

Panagiotis

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@PanagiotisCharalampous

marioscondo
19 Mar 2019, 21:12

RE:

Hello Panagiotis, When I do perform the identical steps to add objects to charts of other instruments, there is no problem. Just when working with the eurusd chart I can reproduce this behaviour. Are the any configurations or screenshots I can provide? Mario

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@marioscondo

PanagiotisCharalampous
20 Mar 2019, 09:43

Hi Mario,

Do you run any custom indicators or cBots on that charts? If you could record a short video so that we can visualize what you are looking at, it would help us investigate further.

Best Regards,

Panagiotis

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@PanagiotisCharalampous

marioscondo
20 Mar 2019, 23:10

Hello, I think it is an indicator, that's the reason for the problem. I will check it and provide details. Mario

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@marioscondo

marioscondo
21 Mar 2019, 09:48

Hello,

I can reproduce the issue when activate the custom indicator 'Fractals' loaded from the cTrader website. After removing this indicator from the chart the problem has been gone.

Mario.

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@marioscondo

PanagiotisCharalampous
21 Mar 2019, 09:59

Hi Mario,

Can you share the link to the indicator?

Best Regards,

Panagiotis

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@PanagiotisCharalampous