BUG: Renko doesn't create new bricks

Created at 07 Mar 2019, 10:45
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mogli

Joined 12.07.2018

BUG: Renko doesn't create new bricks
07 Mar 2019, 10:45


Hi,

I have a very annoying Bug: Renko brinks are not generated correctly: the price line is moving, but there are no new bricks. Then I have to change the Brick-Size and the view is refreshing, then it is correct. But it is a serious problem, because I have a robot on the renko view, and it triggers not correctly because the new bar/brick is not generated.

The problem seems to appear randomly, not in every view. My feeling is, it happens often when I didn't open the view for a while.

 


@mogli
Replies

PanagiotisCharalampous
07 Mar 2019, 10:52

Hi matayas,

Thanks for posting in our forum. Can you please tell us on which broker's cTrader is this happening? When it happens again, please send us some troubleshooting information (press Ctrl+Alt+Shift+T, paste the link to this discussion in the text box and press submit). Also, you might want to have a look at Spotware cTrader Beta and let us know if it happens there as well.

Best Regards,

Panagiotis


@PanagiotisCharalampous

mogli
07 Mar 2019, 10:57

Thanks, the problem appears with IC Markets cTrader 3.3 (newest available version) on a Windows 10 System. I will test with beta version.


@mogli

PanagiotisCharalampous
15 Mar 2019, 10:03

Hi matayas,

Just to let you know that we have managed to reproduce the issue and we will fix it in an upcoming update.

Best Regards,

Panagiotis


@PanagiotisCharalampous