Cannot Start Application

Created at 06 Mar 2019, 09:54
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Lyubomirfoto

Joined 06.03.2019

Cannot Start Application
06 Mar 2019, 09:54


I am using cTrader from 1 year and I haven't had problems until now. When I try to open the platform I recieve the following error:

"Cannot continue. The application is improperly formatted. Contact application vendor for assistance"

Details...

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

* Activation of ... resulted in exception. Following failure messages were detected:

+ Exception reading manifest from http://icmarkets.ctrader.com/xTrader-IC%20Markets.application: the manifest may not be valid or the file could not be opened.

+ Manifest XML signature is not valid.

+ SignatureDescription could not be created for the signature algorithm supplied.

Any suggestions?


@Lyubomirfoto
Replies

PanagiotisCharalampous
06 Mar 2019, 10:41

Hi Lyubomirfoto,

Thanks for posting in our forum. This has been caused due to the latest update we released yesterday and it is experienced only by users using .Net framework 4.0. We will release a fix soon. If you want to resolve the issue immediately, you can upgrade to a newer version of .Net framework.

Best Regards,

Panagiotis


@PanagiotisCharalampous