Double Lines Separating week period separators are gone

Created at 08 Nov 2018, 21:37
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deonv4

Joined 08.11.2018

Double Lines Separating week period separators are gone
08 Nov 2018, 21:37


Dear Support,

The period separators for trading days still appear as normal in ctrader, but the double lines separating the weeks (Friday to Monday) are gone since the last update.To view weeks in a glance is a very important factor. Please advise??!!

Please advise.

Regards

P. G. Janse van Vuuren


@deonv4
Replies

PanagiotisCharalampous
09 Nov 2018, 16:54

Hi Janse,

Thank you for posting in our forum. Can you please share a screenshot with us so that we can understand what you mean?

Best Regards,

Panagiotis


@PanagiotisCharalampous

deonv4
16 Nov 2018, 11:27 ( Updated at: 21 Dec 2023, 09:20 )

Week Double Lines disappeared

Herewith Screen Shots

 


@deonv4

PanagiotisCharalampous
19 Nov 2018, 11:35

Hi Janse,

Unfortunately the information in the screenshots is not enough. We need to know the following

1. Broker

2. Symbol

3. Timeframe

4. Timezone

On Spotware cTrader Beta I can see the lines without a problem. Also note that there are not special double lines for week separation. The double lines you see indicate the end of the day and the begining of a new one. If trading starts before or after 12:00 am in your timezone, then you will get two lines close to each other when the week changes.

Best Regards,

Panagiotis


@PanagiotisCharalampous

deonv4
20 Nov 2018, 10:22

Reply on Double Lines

1. FX pro

2. All Symbols

3. All Time Frames

4. UTC + 2

Hope this info suffice

Regards


@deonv4

PanagiotisCharalampous
20 Nov 2018, 10:47

Ηι Janse,

On UTC + 2 you will not see any double lines since the markets open at 12:00 am UTC +2 on Monday. Probably you were using UTC + 3 till October 27th due to summer time and this is why you were seeing the double lines.

Best Regards,

Panagiotis 

 

 


@PanagiotisCharalampous