Pip size and commission costs no longer shown

PanagiotisCharalampous
15 Oct 2018, 12:08 ( Updated at: 21 Dec 2023, 09:20 )

Ηι Sonar Trades,

This information is displayed when you hover your mouse on top of the dropdown with the volume values. See below

Best Regards,

Panagiotis

Sonar Trades
15 Oct 2018, 12:11

Hi,

Hmmm it still doesnt work for me though.

Is it only available for ctrader desktop and not for the web version? i am currently using the web version.

PanagiotisCharalampous
15 Oct 2018, 12:17 ( Updated at: 21 Dec 2023, 09:20 )

Hi Sonar Trades,

It is available in both. See below

Which broker's web app to you use and which browser?

Best Regards,

Panagiotis

Sonar Trades
15 Oct 2018, 12:26

Hi,

Its IC markets for the broker and chrome for the browser.

Thank you

PanagiotisCharalampous
15 Oct 2018, 12:29 ( Updated at: 21 Dec 2023, 09:20 )

Seems to be fine as well

Can you make sure you are hovering on top of the correct place? If yes, can you send a screenshot?

Best Regards,

Panagiotis 

work.halligan
05 Nov 2018, 17:32

I also appear to have lost that box? i am hovering over it and it just isnt popping up 

work.halligan
05 Nov 2018, 17:32

I also appear to have lost that box? i am hovering over it and it just isnt popping up 

PanagiotisCharalampous
05 Nov 2018, 17:38

Hi work.halligan,

Unfortunately I cannot reproduce. Any chance you can record a short video and send it to us?

Best Regards,

Panagiotis

work.halligan
05 Nov 2018, 17:44 ( Updated at: 21 Dec 2023, 09:20 )

my mouse is hovering over it but isnt showing in the screenshot, however u can see it is highlighted 

PanagiotisCharalampous
06 Nov 2018, 10:52

Hi work.halligan,

Unfortunately we can still not reproduce it. Can you record a short video? Maybe you are doing something we are not.

Best Regards,

Panagiotis