Safari Browser became very slow

PanagiotisCharalampous
23 Aug 2018, 10:13

Hi Patrick,

Could you please provide us with a screenshot/video of the issue so that we can check? Also let us know which broker's cTrader you are using.

Best Regards,

Panagiotis

sifneos4fx
23 Aug 2018, 10:28

RE:

Hi Panagiotis, 

There is no screenshot to show, everthing is working, but just extremly slow. Evertime a change the timefrage or tab, I see the loader icon spining for 10-20 seconds and then i get the chart. On all other browsers works as it should, fast,  also on windows Desktop works as it should. 

I am on FXPro, I've tryed Demo and Live account. 

Thank you

Patrick

Panagiotis Charalampous said:

Hi Patrick,

Could you please provide us with a screenshot/video of the issue so that we can check? Also let us know which broker's cTrader you are using.

Best Regards,

Panagiotis

sifneos4fx
23 Aug 2018, 10:31

RE: RE:

I have checked with two other safari users, they report same behaivior. 5-15 seconds to load a chart, change tab or change timeframe.

patrick.sifneos@gmail.com said:

Hi Panagiotis, 

There is no screenshot to show, everthing is working, but just extremly slow. Evertime a change the timefrage or tab, I see the loader icon spining for 10-20 seconds and then i get the chart. On all other browsers works as it should, fast,  also on windows Desktop works as it should. 

I am on FXPro, I've tryed Demo and Live account. 

Thank you

Patrick

 

 

Panagiotis Charalampous said:

 

Hi Patrick,

Could you please provide us with a screenshot/video of the issue so that we can check? Also let us know which broker's cTrader you are using.

Best Regards,

Panagiotis

 

sifneos4fx
23 Aug 2018, 12:33 ( Updated at: 21 Dec 2023, 09:20 )

RE: RE: RE:

More strange behaivior on Firefox this time. Changing timeframe, freezes the BID Line...

patrick.sifneos@gmail.com said:

I have checked with two other safari users, they report same behaivior. 5-15 seconds to load a chart, change tab or change timeframe.

 

 

patrick.sifneos@gmail.com said:

Hi Panagiotis, 

There is no screenshot to show, everthing is working, but just extremly slow. Evertime a change the timefrage or tab, I see the loader icon spining for 10-20 seconds and then i get the chart. On all other browsers works as it should, fast,  also on windows Desktop works as it should. 

I am on FXPro, I've tryed Demo and Live account. 

Thank you

Patrick

 

 

Panagiotis Charalampous said:

 

Hi Patrick,

Could you please provide us with a screenshot/video of the issue so that we can check? Also let us know which broker's cTrader you are using.

Best Regards,

Panagiotis

 

 

sifneos4fx
24 Aug 2018, 11:13

Can any one reproduce this behaivior?