Exception 80058712

Created at 23 Jan 2018, 00:55
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KL

klaus_mayer

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Joined 23.01.2018

Exception 80058712
23 Jan 2018, 00:55

Has anybody any suggestions how to resolve Exception 80058712?

The error occurs as soon as I start a cBot in cAlgo or cTrader. I can backtest the cBots without problem but as soon as I start any of them, I receive Exception #80058712 - An error has occurred. The problem has been submitted to the cTrader team. We apologize for the inconvenience. Please restart cTrader.

I use the latest versions downloaded from FXPro. I only use a demo account at the moment.

I have performed multiple clean installs.

I have tried on a Win7 desktop and a Win10 laptop.

I have tried 2 sample cBots (Trend and Breakout) and 2 cBots from this site, the erorr is the same.

Windows does not log an event in Applications but logs an Event in the System log "Application pop-up. Exception #800......."

@klaus_mayer
Replies

PanagiotisCharalampous
23 Jan 2018, 09:15

Hi Klaus,

Thanks for posting in our forum. Could you please share a cBot that reproduces this problem so that we can reproduce it and advise accordingly?

Best Regards,

Panagiotis

@PanagiotisCharalampous

klaus_mayer
23 Jan 2018, 10:55

RE:

Panagiotis Charalampous said:

Hi Klaus,

Thanks for posting in our forum. Could you please share a cBot that reproduces this problem so that we can reproduce it and advise accordingly?

Best Regards,

Panagiotis

Thanks for your response. FXPro just informed me that cBots do not support Stop Limit Pending Orders.

I have verified this with a different demo account. cBots work fine as long as I do not have pending Stop Limit Orders.

@klaus_mayer
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