Email Notification

Created at 15 Jan 2018, 21:57
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hadi86

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Joined 15.12.2017

Email Notification
15 Jan 2018, 21:57

Dear Gent's , 

Im not reciveing email notifiaction for every thing , only for the pending orders when its come active , even thought ive choose to recive for every thing , 

Ctrader ID : hadikhalil86@gmail.com

@hadi86
Replies

PanagiotisCharalampous
16 Jan 2018, 11:34

Hi hadikhalil86@gmail.com,

Did you check your spam folder in case these emails end up there?

Best Regards,

Panagiotis

@PanagiotisCharalampous

hadi86
16 Jan 2018, 21:17

Dera Panagiotis ,

   Of Course it's not in the spam !!

@hadi86

hadi86
26 Jan 2018, 14:58

Any Ideas or Support Panagiotis ? Or please advise the customer care Contact

@hadi86

PanagiotisCharalampous
26 Jan 2018, 15:23

Hi hadikhalil86@gmail.com, 

This needs to be troubleshooted by our support team. Please send an email to feedback@spotware.com with the following details.

  • cTID
  • Time of events that you would expect to get an email but you did not receive one.

After that our engineers with investigate if the emails are sent from our side.

Best Regards,

Panagiotis

@PanagiotisCharalampous

hadi86
26 Jan 2018, 15:41

Thank you Panagiotis , I will do that 

@hadi86
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