Heiken Ashi

Created at 12 Dec 2017, 21:55
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RA

ranjeet.naidu@gmail.com

Joined 12.12.2017

Heiken Ashi
12 Dec 2017, 21:55


Hi today I got the latest updates for ctrader and the heiken ashi candles are totally different to the previous version what happened? Is there any way to revert back to the older version? The difference can been seen when comparing a mobile version of ctrader to the online version. Please help.

Thanks


@ranjeet.naidu@gmail.com
Replies

PanagiotisCharalampous
18 Dec 2017, 12:48

Hi ranjeet.naidu@gmail.com,

Can you please send us some screenshots displaying the differences between the mobile and the web version so that we can investigate this?

Best Regards,

Panagiotis


@PanagiotisCharalampous

ranjeet.naidu@gmail.com
21 Dec 2017, 01:21 ( Updated at: 21 Dec 2023, 09:20 )

Screenshots as per request


@ranjeet.naidu@gmail.com

PanagiotisCharalampous
21 Dec 2017, 10:23

Dear Trader,

We have applied a fix on the Heiken Ashi formula in the recent update for cTrader Web. The fix will also be present in the new native mobile apps that will be released soon.

Best Regards,

Panagiotis


@PanagiotisCharalampous

ranjeet.naidu@gmail.com
31 Dec 2017, 00:12

Thanks for the reply, but my strategy is all messed up. Is it possible to know what the fix was?


@ranjeet.naidu@gmail.com