cTrader Mobile forces to use cTID to get a symbol

Created at 13 Nov 2016, 11:09
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KP

kpklick22

Joined 13.11.2016

cTrader Mobile forces to use cTID to get a symbol
13 Nov 2016, 11:09


Gday,

I updated Android version of my cTrader couple days ago.

After new install I was able to login to the app without problem and can trade and transaction history ect.

However the watch list has been emptied and the watch list contain a button "add symbol". When I click it I am taken to "sign in required" page for cTID. I cannot see other way to add a symbol and I cannot see any reason for extra sign-in if I am already logged into the app (I can see active orders, transactions, history ect) . It seems to be a bug in the new version.

Whatever I try to:

a) click button "add symbol" on watchlist screen

b) click round icon with plus watchlist screen

c) go to menu and click "edit watchlist"

d) go to menu, find symbol and click "start"

I am always taken to a page when i am asked to sign in cTrader with Id, even if I am already logged into the app. This is happening only with version I updated yesterday. I dont have this issue with previous version. It seems this app forces user to use single sign in.

Could you please fix this bug. At the moment cTrader mobile becomes useless for me.


@kpklick22