Android notifications delay in Android

Created at 27 Nov 2023, 10:37
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!

Android notifications delay in Android
27 Nov 2023, 10:37


I don't get prompt notifications of alerts, order fills or stoploss hits for quite a long time, generally the alerts only sound if I open the app. I have made sure that the app can remain running in the background etc. My broker is FTMO. 


@simplymorocco@googlemail.com
Replies

PanagiotisCharalampous
28 Nov 2023, 08:35

Reply to: Android notifications delay in Android

Hi there,

We tested the notifications but we cannot reproduce any issue. Notifications arrive without a problem. Please check your device.

Best regards,

Panagiotis


@PanagiotisCharalampous