20000$money gone when the provider delete the strategy

Created at 29 Jul 2022, 15:41
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550198826

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Joined 28.07.2022

20000$money gone when the provider delete the strategy
29 Jul 2022, 15:41

I has a very bad experience on ctrader copy.

I use over 20000$ Copy a strategy,when the provider deleted the strategy,my 20000$ Gone with our return by ctrader.

this is a very terriable issue.

@550198826
Replies

PanagiotisCharalampous
01 Aug 2022, 14:45

Hi there,

When a strategy is stopped, the funds are transferred automatically to your main account.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous
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