Sub account.

PanagiotisCharalampous
26 Apr 2021, 09:12

Hi pap64,

Can you explain what do you mean?

Best Regards,

Panagiotis 

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pap64
26 Apr 2021, 15:05

RE:

PanagiotisCharalampous said:

Hi pap64,

Can you explain what do you mean?

Best Regards,

Panagiotis 

Join us on Telegram

Hi Panagiotis

Well you said that my funds are in my sub account. Where do I find this sub account if it hasn't been moved back to my ICMarkets account?

Regards, Phil.

PanagiotisCharalampous
26 Apr 2021, 15:20

Hi pap64,

You can find your subaccounts under the main account in cTrader Copy 

For example

Best Regards,

Panagiotis 

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pap64
27 Apr 2021, 01:30 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi pap64,

You can find your subaccounts under the main account in cTrader Copy 

For example

Best Regards,

Panagiotis 

Join us on Telegram

Hi Panagiotos

Sorry but it's not showing on any account...anywhere? I need to get to the bottom of this! Please could you direct me to where I can lodge a complaint?

Regards, Phil.

PanagiotisCharalampous
27 Apr 2021, 08:05 ( Updated at: 27 Apr 2021, 08:06 )

Hi pap64,

You need to provide more information. First of all, make sure that the below are all checked

If you still cannot see your subaccount, let us know the following

1.  Your broker
2. The parent account number
3. The subaccount number
4. The strategy you are following
5. Screenshots showing that the account is missing

Best Regards,

Panagiotis 

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pap64
29 Apr 2021, 03:42 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi pap64,

You need to provide more information. First of all, make sure that the below are all checked

If you still cannot see your subaccount, let us know the following

1.  Your broker
2. The parent account number
3. The subaccount number
4. The strategy you are following
5. Screenshots showing that the account is missing

Best Regards,

Panagiotis 

Join us on Telegram

Hi

Could you provide me with an email to send my details to?

Thanks, Phil

PanagiotisCharalampous
29 Apr 2021, 08:17

Hi pap64,

There is no support email, if you cannot post this information here, please send it to my personal, pc@spotware.com.

Best Regards,

Panagiotis 

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pap64
05 May 2021, 16:19

RE:

PanagiotisCharalampous said:

Hi pap64,

There is no support email, if you cannot post this information here, please send it to my personal, pc@spotware.com.

Best Regards,

Panagiotis 

Join us on Telegram

Hi Panagiotis

I sent you an email a few days ago...did you respond to it?

Regards.