MIssing funds back to my main account after I stopped copying

Created at 27 Aug 2020, 14:01
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
RA

Raminkus

Joined 31.03.2019

MIssing funds back to my main account after I stopped copying
27 Aug 2020, 14:01


Missing funds back to my main account after I stopped copying. I started copying 2 days ago ... the $2000 fund was transfered to strategy provider and was subtracted from my main account (1011669)... did not see any activity so I stopped copying...The $2000.00 Fund is not back to my main account yet.?????

Please Help

https://ct.fibogroup.com/copy/copyingAccount/1011822-fibo 

Im trying to attach the picture but do not see any option for that

 


@Raminkus
Replies

PanagiotisCharalampous
27 Aug 2020, 14:09

Hi Raminkus,

Did you remove the funds from the subaccount after you stopped copying?

Best Regards,

Panagiotis 

Join us on Telegram

 


@PanagiotisCharalampous

Raminkus
27 Aug 2020, 14:12 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi Raminkus,

Did you remove the funds from the subaccount after you stopped copying?

Best Regards,

Panagiotis 

Join us on Telegram

 

NO Sir  did not not know That if I have to remove first and then stop

THANKS IT worked now .... :)


@Raminkus

PanagiotisCharalampous
27 Aug 2020, 14:14

Hi Raminkus,

You remove the funds after you stop following the strategy.

Best Regards,

 

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous