Contact with traders
Contact with traders
20 Aug 2020, 19:33
Hi all cTraders. Been wondering if there´s any way to contact signal providers when they don´t have the sign to send messages. I guess it could be better to have at least one mandatory way of communication... sometime I think there´s too much anonymous intentions for traders... Could you please cTrader staff take in count this issue? I need to have communication to keep copying anything else. Looks like some traders are just testing luck, they feel the can do anything without any complain arriving to their minds... What do you think?
Replies
PanagiotisCharalampous
21 Aug 2020, 08:34
Hi Roberto,
We cannot force any strategy provider to respond to messages neither we can allow users to contact them without their permission. We used to offer the option to contact strategy providers but we received a lot of complaints, therefore we removed it. Strategy providers can optionally provide contact info in their strategy description (many do so) and investors can choose not to follow strategy providers that refuse to communicate.
Best Regards,
Panagiotis
@PanagiotisCharalampous
RobertoBattiston
20 Aug 2020, 19:45
This could be heaven for all kind of scams, without any abligation to have a minimum channel opened for emergencies or anything else...
@RobertoBattiston