I am backtesting a cbot that has always worked perfect before. It is now crashing and the backtest is stopping. It is saying crashed with error #F25CBF78
Does anyone know what this means? Or know where I can find information on these error codes?
Next time it happens report it as a technical issue within cTrader and put a link to this thread in the details section along with other pertinent information such as:
Next time it happens report it as a technical issue within cTrader and put a link to this thread in the details section along with other pertinent information such as:
using Windows/Mac
running locally or cloud
using .NET6 or .Net Framework
cTrader version
what exactly you do when you notice the error
Thank you. I have submitted a report. Surely the error code must mean something? Why isn't there a list of error codes somewhere?
Thank you. I have submitted a report. Surely the error code must mean something? Why isn't there a list of error codes somewhere?
Who are you expecting the list to be from?
Can you guarantee it's a Spotware cTrader error and not
a Microsoft one? They control the underlying operating system and .Net architecture that could be throwing the error code back to cTrader.
Who's the hardware provider you're running your software on? Dell? HP? It could have been one of their drivers that threw the error code to Microsoft's OS that bubbled up to cTrader.
Do you have an nVidia graphics card? Intel graphics? AMD? It could have been a video card error depending on what was trying to be displayed.
My point being - hardly any hardware/software provider is going to publish a list of all the possible error codes their product will throw. Half the times, you won't even know what's throwing/causing the underlying error (because of the way some errors “bubble up” through various hardware/software components to even know which vendor's error codes you'd have to research. For instance, Dell could have thrown one error, which was received by Windows .Net and given another error, which cTrader captured and reported as a third error code.
I am having the same error code as well now. My bot had worked for a long time and is suddenly no longer working. Tried to run on multiple PCs and have the same result. Have you had any luck figuring out what the problem could be?
I have found the problem. When entering a trade, cTrader is using a completely different asset's price to calculate unrealized PnL, triggering an immediate exit of the trade. i.e. I enter a long at a price point of 1.5 on NZDUSD and then it immediately exits at a 3000 pip loss because the asset ctrader is tracking for that trade is now EURNZD and EURNZD's price is currently .7.
There must be a bug in the new version of cTrader causing this to happen.
I have found the problem. When entering a trade, cTrader is using a completely different asset's price to calculate unrealized PnL, triggering an immediate exit of the trade. i.e. I enter a long at a price point of 1.5 on NZDUSD and then it immediately exits at a 3000 pip loss because the asset ctrader is tracking for that trade is now EURNZD and EURNZD's price is currently .7.
There must be a bug in the new version of cTrader causing this to happen.
I have found the problem. When entering a trade, cTrader is using a completely different asset's price to calculate unrealized PnL, triggering an immediate exit of the trade. i.e. I enter a long at a price point of 1.5 on NZDUSD and then it immediately exits at a 3000 pip loss because the asset ctrader is tracking for that trade is now EURNZD and EURNZD's price is currently .7.
There must be a bug in the new version of cTrader causing this to happen.
Wow. How did you figure this out?
Looking at the close and open prices in the trade history tab and the fact that the close price wasn't even a price that currency had been to before. But it was a price that one of my other Symbols in my cbot was at on that day the trade closed.
I have found the problem. When entering a trade, cTrader is using a completely different asset's price to calculate unrealized PnL, triggering an immediate exit of the trade. i.e. I enter a long at a price point of 1.5 on NZDUSD and then it immediately exits at a 3000 pip loss because the asset ctrader is tracking for that trade is now EURNZD and EURNZD's price is currently .7.
There must be a bug in the new version of cTrader causing this to happen.
Wow. How did you figure this out?
Looking at the close and open prices in the trade history tab and the fact that the close price wasn't even a price that currency had been to before. But it was a price that one of my other Symbols in my cbot was at on that day the trade closed.
Good work on trying to track it down.
It wouldn't surprise me if there was yet another major bug in the cTrader - their quality control and testing has gone to crap. It's almost like they don't care or take pride in their product any more.
firemyst
23 Jan 2025, 01:26
Next time it happens report it as a technical issue within cTrader and put a link to this thread in the details section along with other pertinent information such as:
@firemyst