Updates disrupting Algo Trading!

Created at 21 Oct 2024, 09:03
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ttabchi

Joined 21.10.2024

Updates disrupting Algo Trading!
21 Oct 2024, 09:03


Hello,

Whenever you are releasing an update, its stopping my algo trading by showing “a pop up of an error and an update available” or “cannot log in to account while showing update available and automatically installing the update!” (see attached)

it already stopped my bots while trades were already running and cost me a lot of money, this is a terrible resulting situation to be in because of an available update, how can i get around it?

 


@ttabchi
Replies

PanagiotisCharalampous
22 Oct 2024, 11:20

Hi there,

Unfortunately we cannot reproduce any such issues happening. You have also not shared any pop up of an error. Can you share it please and can you please record a video demonstrating this happening?

Best regards,

Panagiotis


@PanagiotisCharalampous