After moving to ctrader 4.2. My indicator stopped working.

Created at 26 Jun 2022, 00:33
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rafaelpierre

Joined 22.05.2020

After moving to ctrader 4.2. My indicator stopped working.
26 Jun 2022, 00:33


Now it doesnt even start. Each time I try to enable it, an error message is thrown:

25/06/2022 23:26:13.540 | Indicator instance [XXXXX, BTCUSD, D1] crashed with error #E54668DA.

No other information is provided. Only this one line. No clue why its not working. Can anyone explain this error?


@rafaelpierre
Replies

PanagiotisCharalampous
27 Jun 2022, 12:27

Hi rafaelpierre,

Please share your indicator code so that we can check.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook


@PanagiotisCharalampous

rafaelpierre
27 Jun 2022, 13:20

Error code

Hi Panagiotis,

is there a way of having some hints without code being shared (for the moment the indicator is not public). In the initial question I asked about the error code #E54668DA. Knowing what the error code means would already help.

Second - is ther a way of getting more details in the logs?

Thanks

Rafael


@rafaelpierre

... Deleted by UFO ...

PanagiotisCharalampous
27 Jun 2022, 15:52

RE: Error code

Hi rafaelpierre,

Our team has received the error and they are checking.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

 


@PanagiotisCharalampous

PanagiotisCharalampous
27 Jun 2022, 16:43

Hi rafaelpierre,

Unfortunately we cannot identify the cause of the error without having access to the source code that has triggered it.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook


@PanagiotisCharalampous