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protraderde 12 Jan 2021, 19:16

cTrader Desktop
Latest bar/candle not reflecting latest price
Hello, Did you find the solution? It happens to me as well. I have an indicator of my own. After working it for a while when i refresh the chart th...

Herotrade 12 Jan 2021, 17:44

Suggestions
Detached Layout
Hi cTrader. The chart become smaller when we open the tradewatch. Can we have an update for Layout like TradeWatch so it can be detached. I would lik...

cAlgoBuddy 12 Jan 2021, 17:11

cTrader Desktop
Bug with break in datetime continuity during backtesting
Hello, I get an erroneous trade result in my Spotware cTrader as well as the Pepperstone cTrader during backtesting: Start date: 1/OCT/2016 End...

PanagiotisCharalampous 12 Jan 2021, 16:50

Open API
Trendbars parameters fromTimestamp and toTimestamp
Hi viniciusfre, I tried this using the sample project and I get 21 bars. Make sure there are no issues in your code Best Regards,...

viniciusfre 12 Jan 2021, 10:46

Open API
Trendbars parameters fromTimestamp and toTimestamp
viniciusfre said: PanagiotisCharalampous said: Hi viniciusfre, As per the documentation, the format is milliseconds. You can check o...

namxomdiemdoi 12 Jan 2021, 10:16

Suggestions
tool request
Fibonacci Time Zone is very useful but i couldn't find it in the platform. Hope that you can add it in to ctrader soon.

PanagiotisCharalampous 12 Jan 2021, 09:19

cTrader Desktop
Error message ("Exception #495272")
Hi haohan51, The product team has received this error and will investigate this issue. Best Regards, Panagiotis  Join us on Tele...

jayteasuk 12 Jan 2021, 08:37

Open API
ProtoOAGetTickDataReq Assistance
PanagiotisCharalampous said: Hi jayteasuk, Please note that the timestamp delta (and all deltas in general) is the distance from the...

PanagiotisCharalampous 12 Jan 2021, 08:01

cTrader Desktop
Deleting demo account
Hi daniel_dimitrov94, If your account belongs to a broker, you need to contact your broker. Best Regards, Panagiotis  Join us on...

PanagiotisCharalampous 12 Jan 2021, 07:58

cTrader Algo
Closing positions taking too long sometimes
Hi tperalta82, The UI is locked because of this while(tOperation.IsExecuting)...

PanagiotisCharalampous 12 Jan 2021, 07:53

Open API
ProtoOAGetTickDataReq Assistance
Hi jayteasuk, Please note that the timestamp delta (and all deltas in general) is the distance from the previous tick and not from the fi...

haohan51 12 Jan 2021, 01:54

cTrader Desktop
Error message ("Exception #495272")
Hello   I am getting the error message in the screenshot below - after which the program becomes unresponsive and I have to restart it....

daniel_dimitrov94 12 Jan 2021, 00:29

cTrader Desktop
Deleting demo account
How to delete demo account created on the platform (not in the broker site) ? 

trend_meanreversion 11 Jan 2021, 23:25

cTrader Desktop
Twitter Signal Service Experimentation
A tough one as it just barely touched the TP .. Buy Signal generated at 11/01/2021 05:57:23 UTC for HK50 at Bid/Ask Price: 27956.4 / 27963.8 [ TP:...

beamerboyqq 11 Jan 2021, 21:30

cTrader Desktop
can i load particular workspace on startup?
No, mate, u can't do it.

tperalta82 11 Jan 2021, 20:16

cTrader Algo
Closing positions taking too long sometimes
Hey PanagiotisCharalampous , After checking the ClosePositionAsync reply you gave me, i went and checked the code, and I already had that for...

jayteasuk 11 Jan 2021, 19:01

Open API
ProtoOAGetTickDataReq Assistance
PanagiotisCharalampous said: Hi jayteasuk Your ProtoOAGetTickDataRes has a hasMore field. If this is set to true, it means that not all d...

PanagiotisCharalampous 11 Jan 2021, 15:56

Indicators API Help
RSI candlesticks
Hi m.mohammadreza.m.s, Sorry I misread your question. It is possible to do this but it will require substantial work to achieve it. Best Regards...

nguyendan81985 11 Jan 2021, 15:55

cBots API Help
Keep Stoploss in previous bar
Dear Mr. Panagiotis, Thanks for your help. it is worked for me.  

viniciusfre 11 Jan 2021, 13:31

Open API
Trendbars parameters fromTimestamp and toTimestamp
PanagiotisCharalampous said: Hi viniciusfre, As per the documentation, the format is milliseconds. You can check our .Net Sample. Best...

prosteel1 11 Jan 2021, 12:57

cTrader Algo
Backtesting BTC/USD not calculating Margin Used correctly
When Backtesting BTC/EUR or BTC/USD on Spotware Beta 3.8 the Margin used is more than 100 times smaller than it should be. It might be using the...

PanagiotisCharalampous 11 Jan 2021, 12:36

Indicators API Help
RSI candlesticks
Hi m.mohammadreza.m.s, You need to program your own indicator that will display the RSI as a histogram. See this one for example. Best Regards,...

PanagiotisCharalampous 11 Jan 2021, 11:20

cTrader Algo
TP/SL cannot be more than 500,000 pips
prosteel1 said: ICMarkets has BTC/USD with two decimal places and when I tried to change the TP to more than $5000 I got an error. ICMarkets s...

PanagiotisCharalampous 11 Jan 2021, 10:47

cTrader Desktop
Hello there about highest and lowest price
Hi imrealfighter, You can use the FirstVisibleBarIndex and loop through the visible bars to find the highest high and lowest low. Best Rega...

PanagiotisCharalampous 11 Jan 2021, 10:35

cTrader Web
SUMMARY showing different profits/number of trades
Hi SmallStep, These issues should have been fixed in cTrader Web 4.0. You can check here https://ct.spotware.com/copy/strategy/11419 B...

imrealfighter 11 Jan 2021, 10:33

cTrader Desktop
Hello there about highest and lowest price
Hello there ! again as a newer on ctrader chart.  is it possible for us to find the highest and lowest price on the current chart that we'...

PanagiotisCharalampous 11 Jan 2021, 10:20

Open API
ProtoOAGetTickDataReq Assistance
Hi jayteasuk, The limits are 100000 rows or one week of data. Best Regards, Panagiotis  Join us on Telegram

jayteasuk 11 Jan 2021, 09:42

Open API
ProtoOAGetTickDataReq Assistance
PanagiotisCharalampous said: Hi jayteasuk Your ProtoOAGetTickDataRes has a hasMore field. If this is set to true, it means that not all d...

PanagiotisCharalampous 11 Jan 2021, 09:41

Open API
Trendbars parameters fromTimestamp and toTimestamp
Hi viniciusfre, As per the documentation, the format is milliseconds. You can check our .Net Sample. Best Regards, Panagiotis  J...

PanagiotisCharalampous 11 Jan 2021, 09:36

cTrader Algo
are cbots encrypted and secure if Ctrader running on a VPS?
Hi firemyst, 1) Yes 2) Yes Best Regards, Panagiotis  Join us on Telegram
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