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PanagiotisCharalampous 08 May 2024, 11:29

FIX API
FIX API login response: 58=RET_NO_SUCH_LOGIN
fcvisser said: Spotware said: Hi there,The message indicates that the account number you use does not exist. Can you share a screenshot of y...

peterjohnbale 08 May 2024, 10:51

cTrader Desktop
Where is Advanced Protection Settings?
Spotware said: peterjohnbale said: PanagiotisCharalampous said: Hi there,Are you using cTrader Desktop or cTrader for Mac?Best regards,...

robert.john.edgar 08 May 2024, 10:21

cTrader Mobile
Push Notifications stopped on iOS
Last notification I received was on Friday.Have checked everything I can think off and nothing seems to have changed and all notifications seem to be...

atrrwilder 08 May 2024, 10:18

cTrader Desktop
ghost bracket orders
Great job

mymmakan 08 May 2024, 09:47

cTrader Copy
equity not update
hithe balance in the side menu of copied strategies not updating from a few days agois it for every one or just for me ?  

Morphing88 08 May 2024, 09:29

FIX API
RE: FIX Errors (ResetSeqNumFlag) + (RET_NO_SUCH_LOGIN)
Hello Support,Trying to connect via FIX API from my FIX Engine for the first time. Getting a few errors: Provided logs below: 20240508-08:36:18.2...

jacvhh 08 May 2024, 08:47

cBots API Help
please, i need help

eyacetrading 08 May 2024, 08:40

Suggestions
News Data Filter When Backtesting
Hi, my suggestion is to create a database of all news related to forex pairs which can be filtered by their importance. When we are backtesting, if we...

salvadorfelipedali 08 May 2024, 08:24

cTrader Mobile
Пуш уведомления на iOS
Добрый день! Не работают пуш уведомления в приложении cTrader на iOS. В настройках все уведомления включены, на почту приходят, а push не работают, ве...

daveglover040 08 May 2024, 08:06

cTrader Desktop
Advanced Take Profit / Move stop to Break Even
Hi SupportOriginally on my ATP move SL to Break even had a tab to enter how many pips past Break even You would like to place it but that tab has disa...

fcvisser 08 May 2024, 07:51

FIX API
FIX API login response: 58=RET_NO_SUCH_LOGIN
Spotware said: Hi there,The message indicates that the account number you use does not exist. Can you share a screenshot of your cTrader's FIX AP...

PanagiotisCharalampous 08 May 2024, 07:47

cTrader Copy
My ROI (Monthly) View is Wrong
GMT.Invest said: GMT.Invest said: PanagiotisCharalampous said: GMT.Invest said: PanagiotisCharalampous said: Hi there,This is...

PanagiotisCharalampous 08 May 2024, 06:58

cTrader Desktop
ghost bracket orders
atrrwilder said: I've made the link to the video public, so anyone can see the issue for themselves. I know how to replicate the problem so I can...

numberskillcom 08 May 2024, 06:57

cTrader News & Announcements
Updated Strategy Rank
Trusted & no 1 Math Tuition Classes  in Singapore  by the best Tutor . Since 2014, we have coached over 250+ students and...

costamarco1988 08 May 2024, 06:50

Open API
Lot size, min trade quantity and max trade quantity calculation with ProtoOASymbol
The documentation https://help.ctrader.com/open-api/model-messages/#protooasymbol states that the min volume, max volume and lot size are in cents.&nb...

PanagiotisCharalampous 08 May 2024, 06:04

cTrader Desktop
Error in "Modify Position"
Hi there, Can you please explain what do you mean when you say it is not working?Best regards,Panagiotis

PanagiotisCharalampous 08 May 2024, 05:55

cTrader Algo
Problesm with Visual vs non Visual Backtesting
trading1 said: trading1 said: PanagiotisCharalampous said: Hi there,If you can share the cBot code, we can have a look. Also make sure...

PanagiotisCharalampous 08 May 2024, 05:40

Indicators API Help
NONE TREND IS NOT PRINTING
Hi there,When do you expect this to happen? As far as I remember, one of these conditions will always be true if (Bars.ClosePrices.Last() &...

PanagiotisCharalampous 08 May 2024, 05:37

cTrader Desktop
OnPositionClosed event firing multiple times
Hi there,Can you please share with us the source code of your cBot and provide us with instructions on how to reproduce this problem?Best regards,Pana...

PanagiotisCharalampous 08 May 2024, 05:34

cTrader Desktop
Price alert when price cross SMA
philippegrosjean said: PanagiotisCharalampous said: Hi there,The general answer to the general question is that you can achieve this by deve...

PanagiotisCharalampous 08 May 2024, 05:32

FIX API
market sentiment problem not working its stucked
Hi there,Can you please be more specific? Why do you thing market sentiment is stuck? What would you expect to happen instead?Best regards,Panagiotis

PanagiotisCharalampous 08 May 2024, 05:30

cTrader Desktop
Bug: Use of Advanced Stop Loss
raulsanta87 said: PanagiotisCharalampous said: Hi Andrea,As per the above conversation, we will need more information. Can you provide...

PanagiotisCharalampous 08 May 2024, 05:25

cTrader Desktop
US tech 100 stopping data at 4pm eastern time
Hi there,This means that the price feed of your broker was available only until 4pm in the past. You should talk to your broker in case they can enhan...

Spotware 08 May 2024, 05:23

FIX API
FIX API login response: 58=RET_NO_SUCH_LOGIN
Hi there,The message indicates that the account number you use does not exist. Can you share a screenshot of your cTrader's FIX API form?Best regards,...

Spotware 08 May 2024, 05:20

FIX API
B2Broker 58=Can't route request
Hi there,Your account is disabled by the broker. Please contact your broker regarding this matter.Best regards,Panagiotis

Spotware 08 May 2024, 05:19

cTrader Copy
In my strategy: "EASYGAIN" , Strartegy Panel description is placed at the bottom of others panel of the strategy
QuantumTrader said: Thank you a lot , i don't know why i see it different…Can you share a screenshot of what you are looking at?

Spotware 08 May 2024, 05:17

cTrader Desktop
Where is Advanced Protection Settings?
peterjohnbale said: PanagiotisCharalampous said: Hi there,Are you using cTrader Desktop or cTrader for Mac?Best regards,Panagiotis1 Hel...

nikosmexas 08 May 2024, 04:05

Suggestions
The colour of the theme
The colour of the theme isnt dark, its brown. Please make it dark which better for ours' eye protection.

chekh 07 May 2024, 21:26

FIX API
Regular disconnects in FIX protocol without notification
I am writing to inquire about the regular disconnects from the server without notifications in the FIX protocol.Our client implementation is in Python...

pawel7 07 May 2024, 20:30

cTrader Mobile
Tp and Sl on mobile
When trading on mobile why do i have to play around with pips on stop loss and take profit, it would be way easier to just let us write the price, tha...
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