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lindner96 16 May 2024, 17:27

cTrader Mac

Can't install bots or indicators on Mac

I can't install bots or indicators on MacBook or MacMini. Both have the newest version. What can I do to fix it? 

onesmusn 16 May 2024, 17:05

cTrader Mobile

Hi,

I have just updated my android ctrader app & realized when I point to a candle stick, I no longer get the closing, opening, highest & lowest p...

aniebietjames2002 16 May 2024, 17:01

cTrader Mobile

Current price

Current price can't be adjusted to the mid-screen on the mobile app, it's very bad and i now hate ctrader which i once loved

aniebietjames2002 16 May 2024, 16:58

cTrader Mobile

Current price problem

Current price can't be adjusted to the mid-screen on the mobile app, it's very bad and i now hate ctrader which i once loved

shakeel.saeed1 16 May 2024, 16:36

Indicators API Help

Indicator update delay

PanagiotisCharalampous said: Hi there,Thanks for reporting this behavior. It will be fixed in an upcoming update of the platform.Best regards,Pan...

eynt 16 May 2024, 16:19

cTrader Algo

allow Algos to start cBots

HiOn the new 5 version of cTrader there's a new feature which allow Algos to start cBots. Where can I get more information/documintaion on the subject...

eynt 16 May 2024, 16:01

cTrader Algo

Using files on cloud

Hi As described at the link below, LocalStorage and file operations Only works if relative paths are specified or new directories are created fro...

1179259534 16 May 2024, 15:50

Open API

how to place an order via ctrader-open-api

restart the service and it works

1179259534 16 May 2024, 15:45

Open API

how to place an order via ctrader-open-api

Ex:“pip install ctrader-open-api” firstin console sample, input the command below:NewMarketOrder 21543 BUY 1then there was no response in spotware, “I...

RockenRock 16 May 2024, 15:44

Suggestions

please add risk reward tool on dekstop version

it will be more helpful if ctrader team add this tool to desktop, so every desktop version user does not need to use 3rd party tool. thank you

RockenRock 16 May 2024, 15:44

Suggestions

please add risk reward tool on dekstop version

it will be more helpful if ctrader team add this tool to desktop, so every desktop version user does not need to use 3rd party tool. thank you

eynt 16 May 2024, 15:32

cTrader Desktop

Column is missing on export

I tried again on version 5.0.19.26398 and it still does not work Thanks

1179259534 16 May 2024, 14:54

Open API

can I trader "GOLD" via open api?

I find “GOLD” is in assets' list while it's not in symbols' list, so is it available for trading? Thanks!

dipakvz 16 May 2024, 12:56

cTrader Algo

Need Help to Modify code

I found below code from ctrader cbot website.I need to add following function to this code.function to close all position when equity balance reached...

toyslove173 16 May 2024, 11:04

cTrader Desktop

Creating Account-Specific Shortcuts or Profiles in cTrader

I manage multiple accounts across different brokers using cTrader. Currently, cTrader defaults to the last accessed account upon launch. Often, I forg...

PanagiotisCharalampous 16 May 2024, 06:12

Suggestions

what brokers are available for USA clients - that integrate with cTrader?

Hi there,No cTrader broker accepts US citizens at the moment.Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 06:10

cTrader Desktop

Connecting C-trader desktop to mongodb

said.moridi said: said.moridi said: Hi, sorry if I am not clear. My algo predicts price movement in a specific stock. Next 5, 15, 30 and 60...

PanagiotisCharalampous 16 May 2024, 06:09

Open API

Connection to the other side was lost in a non-clean fashion: Connection lost

Hi there,Please provide more information about your issues.Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 06:08

Open API

how to get symbolid?

Hi there,There is an Open API Python example herehttps://github.com/spotware/OpenApiPyHave a lookBest regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 06:06

cTrader Mac

Select Compiler None

laurent.lacaze said: Hi,I have exactly the same issue. I deleted .Net-7 and install .Net-6 but cTrader doesn't detect it. I tried this because no...

PanagiotisCharalampous 16 May 2024, 06:05

FIX API

Symbol Id

1179259534 said: what's auth and what's trading account?Hi there,Your question is not clear. Can you pleas elaborate?Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 06:03

cTrader Algo

Supertrend Multisymbol

Hi there,At the moment this is not possible using the built in SuperTrend indicator.Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 05:56

cTrader Algo

I don't want <too many messages >, I cannot investigate errors from what were disable!

Hi there,If the log messages capacity is not enough for you, you can consider printing the messages in your own custom log.Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 05:49

cTrader Desktop

Setting up an algorithm first time

Hi there,Have a look at the documentation, start from the link belowhttps://help.ctrader.com/ctrader-automate/how-tos-index/Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 05:46

Open API

ERROR - Error in order execution:errorCode: "CHANNEL_IS_BLOCKED

Hi there,The message you receive is clear. Your broker is blocking trading. Talk to your broker about this.Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 05:45

cTrader Algo

Account Margin not resetting when backtesting bot

Phluxxed said: PanagiotisCharalampous said: Phluxxed said: PanagiotisCharalampous said: Hi there,Please provide us with dates, cBo...

PanagiotisCharalampous 16 May 2024, 05:44

cTrader Algo

New Bot

serebryana3 said: PanagiotisCharalampous said: Hi there,Can you record a video demonstrating the exact steps you are following to encounter...

PanagiotisCharalampous 16 May 2024, 05:42

cTrader Desktop

Swap rates high??

Hi there,Swap rates are charged by brokers. Please talk to your broker regarding this matter.Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 05:38

cTrader Desktop

sentiment on gold in ctrader dont seem right

Hi there,Can you please explain to us why you think it's wrong?Best regards,Panagiotis

PanagiotisCharalampous 16 May 2024, 05:37

FIX API

RET_INVALID_DATA error

iranmanesh.s said: PanagiotisCharalampous said: Hi there,There is a known issue with host names in cTrader Desktop. Try to get your host nam...

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