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raypang 23 May 2024, 08:44

Open API
Server ping
kemenist said: PanagiotisChar said: Hi there,You get heartbeats from the server, why do you need a ping?Sorry, to clarify I mean the one-way...

raypang 23 May 2024, 08:40

Open API
can I trader "GOLD" via open api?
1179259534 said: 我已经说得很清楚了…我刚注册，平台指引我用spotware，我是用demo application登录的，我在spotware没有搜到黄金(GOLD)然后我尝试用 ctra...

PanagiotisCharalampous 23 May 2024, 08:33

cTrader Desktop
Different Backtesting results
Hi there,It's hard to help you which such a vague description. If you want us to have a look, please provide us with the followingcBot codeBacktesting...

PanagiotisCharalampous 23 May 2024, 08:31

Indicators API Help
How to create dynamic horizontal line
tuuguu177 said: PanagiotisCharalampous said: Hi there,You can use DrawHorizontalLine to draw horizontal lines.Best regards,Panagiotisbut how...

raypang 23 May 2024, 07:57

Open API
How can I get current all positions
I saw all possible requests in documentseems like GetPositionsUnrealizedPnLs is the only way to get all current positions ?Am I missing some API like...

personalmailgt 23 May 2024, 07:36

cTrader Desktop
Different Backtesting results
I am experiencing an issue with strategy testing in cTrader. The problem is that I have two accounts, Pepperstone demo and Spotware demo, and when I t...

tuuguu177 23 May 2024, 07:21

Indicators API Help
How to create dynamic horizontal line
PanagiotisCharalampous said: Hi there,You can use DrawHorizontalLine to draw horizontal lines.Best regards,Panagiotisbut how to make it dynamic....

AlgoCorner 23 May 2024, 06:56

cTrader Algo
Building Bots/Indicators in IDE doesn´t refresh them anymore in cTrader
Hello Spotware,Since last update, it seems that when I click Build inside the IDE (I'm using .NET Rider), it doesn't refresh anymore the indicators an...

PanagiotisCharalampous 23 May 2024, 05:36

Indicators API Help
How to create dynamic horizontal line
Hi there,You can use DrawHorizontalLine to draw horizontal lines.Best regards,Panagiotis

PanagiotisCharalampous 23 May 2024, 05:34

cTrader Algo
auto close
Hi there,Please share with us the followingThe complete cBot code.Some screenshots, including the cBot log, showing that the cBot is running, even whe...

PanagiotisCharalampous 23 May 2024, 05:31

cTrader Desktop
HK - New Log In issues - Connection issues as per warning. Unable to gain access to trade
Hi there,Please send us some troubleshooting information the next time this happens. Please paste a link to this discussion inside the text box b...

PanagiotisCharalampous 23 May 2024, 05:29

cTrader Algo
Algo not taking trades
Hi there, As per the message the cBot has crashed. Please share the cBot code so that we can let you know what causes this crash.Best regards,Pan...

PanagiotisCharalampous 23 May 2024, 05:26

cTrader Desktop
latest version error
Hi there,Please share the cBot code so that we can reproduce this issue and fix it.Best regards,Panagiotis

PanagiotisCharalampous 23 May 2024, 05:22

cTrader Algo
Example Plugin error
ianmacphee58 said: ianmacphee58 said: PanagiotisCharalampous said: Hi there,Can you please clarify which example you are using?Best reg...

derangedlol 23 May 2024, 05:10

cTrader Desktop
Anyone having performance problems with the new version?
same here. my indicators (built in indicators like EMA) start to disappear and my charts keep reloading. super annoying

tuuguu177 23 May 2024, 04:56

Indicators API Help
How to create dynamic horizontal line
Hello, I am newbie at Ctrader. I used Metatrader5 before. Now I am moving from MT5 to Ctrader.I want to ask very simple question. How to create dynami...

wcgrima 23 May 2024, 04:18

cTrader Desktop
5.0.21
PanagiotisCharalampous said: wcgrima said: PanagiotisCharalampous said: Dear Wayne,Thank you for reporting this issue. Could you please...

maktechniek 22 May 2024, 21:03

cTrader Desktop
why is the XAUUSD market closed at wednessday?
i guess i just dont understand what i bought here.. is this a scam or?

lindstroemjohan 22 May 2024, 19:58

cTrader Algo
auto close
Hi I have built an code that says if open trade at 21.30 then close positions.It works in backtesting but not live at my demo account, what is wrong?i...

Best.Algo.Trader 22 May 2024, 19:39

cTrader Mobile
Cannot open copy strategies anymore on mobile devices (iPhone / iPad) after latest update
Kaspricci said: PanagiotisCharalampous said: Kaspricci said: Kaspricci said: PanagiotisCharalampous said: Kaspricci said:&nbs...

4035607188E 22 May 2024, 17:57

cTrader Desktop
HK - New Log In issues - Connection issues as per warning. Unable to gain access to trade
Hello,I recently signed up with the prop firm Ascendx. I was provide an account using Ctrader.  When attempting to log in to being trading, I kee...

caputojr 22 May 2024, 17:20

cTrader Desktop
Anyone having performance problems with the new version?
Yes man, I'm experiencing issues like you mentioned since beggining of this month (I have been reporting them since day 1). After the update it got wi...

lech 22 May 2024, 15:49

cTrader Desktop
Anyone having performance problems with the new version?
Anyone having performance problems with the new version?Everything is much slower.5 minutes until cTrader was fundedBacktest extremely slowproblems wi...

AliceMagenta 22 May 2024, 14:31

cTrader Algo
Algo not taking trades
Hi there, I'm running my bot on the cloud, and it hasn't taken a trade for 2 days when it should.  I m getting this error message, would you plea...

caputojr 22 May 2024, 14:08

cTrader Desktop
Indicator crash after resetting it
PanagiotisCharalampous said: Hi there,We have received the troubleshooting information and we will fix this in an upcoming hotfix.Best regards,Pa...

910247359 22 May 2024, 14:02

cTrader Desktop
latest version error
version 5.0.21.26534cbot board disapeared after several click on the fast trading board, I have to restart the ctrader, but entry price missed. only t...

ctid3999979 22 May 2024, 13:48

cTrader Desktop
Verson 5.0.21 issues, indicators keep disappearing randomly
I submitted a ticket as suggested. I've also tried reinstalling it and clicking repair but still no luckI'm using the latest Windows 11 Ent full updat...

ianmacphee58 22 May 2024, 12:54

cTrader Algo
Example Plugin error
ianmacphee58 said: PanagiotisCharalampous said: Hi there,Can you please clarify which example you are using?Best regards,PanagiotisHi, thank...

contact.tyzo 22 May 2024, 12:31

cTrader Mobile
Entering stop loss price on mobile app
There is no feature to allow me to manually put/edit STOP LOSS PRICE on mobile iOS app. It's locked only to pips. Instead of chang...

jim.tollan 22 May 2024, 12:28

cTrader Desktop
Why is backtesting SO slow after the update? yesterday it was fine before I updated and now my cBot is ultra slow
PanagiotisCharalampous said: Hi all,You can still use your broker's cTrader which has not been updated yet.Best regards,Panagiotiswhere's the slo...
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