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DerrickJoul 16 Jul 2024, 18:45

cTrader Web
Fibonacci Retracement Follow Up
Hi, I made a suggestion to have the Fibonacci retracement maximum level from 500 to 2000 i have currently seen no changes. Is it possible to...

ncel01 16 Jul 2024, 14:53

cTrader Mobile
Switch accounts: data not being updated
This happened again.I've just submitted a troubleshooting, as requested (14:48 UTC+0).

pranavkanade9 16 Jul 2024, 14:43

cTrader Desktop
PNL and graph getting stuck
The PNL and the graph  were getting stuck while in a position; the price was refreshing after 2-3 minutes, below i have attached the image of tra...

metal_mori 16 Jul 2024, 13:57

cTrader Algo
Can't run my cBot on cloud
Hi guys,I can't run my cBot instance on Cloud "In Cloud" option is disable and it says: “Algorithm is available only locally because it is compil...

nomaanglobex 16 Jul 2024, 13:10

cTrader Desktop
trading platform lagging.
Hi Ctrader.I hope this message finds you well. I am writing to bring to your attention an issue I have been experiencing with the C Traders trading pl...

nomaanglobex 16 Jul 2024, 13:10

cTrader Desktop
trading platform lagging.
Hi Ctrader.I hope this message finds you well. I am writing to bring to your attention an issue I have been experiencing with the C Traders trading pl...

neshtrader 16 Jul 2024, 11:50

Suggestions
Slippage on stop orders
The stop orders has a lot of slippages, is there a way to minimize it, i have tested with different brokers but your stop orders has a lot of slippage...

Index_Trader 16 Jul 2024, 11:43

cTrader Copy
How to show my strategy in strategy list
Hi, there are 4 Requirements to show the strategy in Strategy List:1) A positive account balance2) At least one open position3) At least one deal exec...

bcronje 16 Jul 2024, 10:34

cTrader Desktop
Typical and weighted price
PanagiotisCharalampous said: Hi there,Yes, can you please send me the link from where you found this so that we can fix it?Best regards,Panagioti...

19kacper98 16 Jul 2024, 10:18

cTrader Mac
problem with indicators after update to 5.0.1
i cant see any of my indicators, also all the templates are gone. when can i expect any update to fix this problem or downgrade to previous version ct...

kufu4707 16 Jul 2024, 08:08

Open API
trying to find ctrader api but not get ,please provide
hello ctrader team ,i am trying to find your ctrader api but can't find ,please provide API and little guidance ASAP ,I am waiting please connect soon...

ATBIN_FX 16 Jul 2024, 07:45

cTrader Desktop
M1 Backtest vs Tick
 Thank you for the guidanceMy strategy places 5-minute orders with the closing of the candle, the same strategy is great with the m1 backtest, bu...

PanagiotisCharalampous 16 Jul 2024, 06:47

cTrader Desktop
Prohibited content in forums?
Hi firemyst,Our AI moderator is not as intelligent as we think :) We will check.Best regards,Panagiotis

PanagiotisCharalampous 16 Jul 2024, 06:45

cTrader Desktop
Failed to connect to the internet.
Hi there,Do you still experience this problem? Can you share screenshots/videos demonstrating what you are looking at?Best regards,Panagiotis

PanagiotisCharalampous 16 Jul 2024, 06:45

cTrader Desktop
Typical and weighted price
bcronje said: PanagiotisCharalampous said: Hi snowchilli,The formulas are Typical Price = (High+Low+Close)/3Weighted Close =...

PanagiotisCharalampous 16 Jul 2024, 06:41

cTrader Mac
magickeys stopped working
Hi there,This issue will be resolved in the next update of the platform.Best regards,Panagiotis

PanagiotisCharalampous 16 Jul 2024, 06:39

cTrader Desktop
Is broke available to change market hour
Hi there,Yes market hours are configured by brokers.Best regards,Panagiotis

PanagiotisCharalampous 16 Jul 2024, 06:38

cTrader Copy
name of the strategy
Hi there,No you cannot change the name of the strategy. If you want to provide a new strategy using the same accounts. You need to stop the existing s...

PanagiotisCharalampous 16 Jul 2024, 06:36

cTrader Algo
Bot randomly stop without any log
Hi there,In order to understand what happens, we will need more information about your issue, like the cBot code, cBot parameters and how the cBot is...

PanagiotisCharalampous 16 Jul 2024, 06:31

cTrader Mac
Crash on MacOs
oraclemtx said: Hi Panagiotis,Curious as to when you think the next update will be rolled out? KR,Ibby PanagiotisCharalampous said:&nbs...

PanagiotisCharalampous 16 Jul 2024, 06:30

cTrader Desktop
Position not getting closed
Hi there,You should talk to your broker about execution issues.Best regards,Panagiotis

PanagiotisCharalampous 16 Jul 2024, 06:28

cTrader Mac
Magick Keys
wintonbanks said: I also have the same issue since the recent cTrader update.MagicKeys does still work however this pops up every 5/10 minutes, i...

PanagiotisCharalampous 16 Jul 2024, 06:26

cTrader Algo
Messing up indicator values ​​in the backtest section
mahinpour said: PanagiotisCharalampous said: mahinpour said: PanagiotisCharalampous said: mahinpour said: PanagiotisCharalamp...

PanagiotisCharalampous 16 Jul 2024, 06:23

Suggestions
[QUESTION] where is ctrader old documentation
Hi there,Here is the link to the referenceshttps://help.ctrader.com/ctrader-algo/references/Best regards,Panagiotis

PanagiotisCharalampous 16 Jul 2024, 06:21

cTrader Desktop
the chart doesn't work
Hi there,Do you still experience this problem? Can you share screenshots/videos demonstrating what you are looking at?Best regards,Panagiotis

PanagiotisCharalampous 16 Jul 2024, 06:14

cTrader Desktop
chart not loading after update 15.07.2024
Hi there,Do you still experience this problem? Can you share some screenshots/videos?Best regards,Panagiotis

firemyst 16 Jul 2024, 06:08

cTrader Desktop
M1 Backtest vs Tick
ATBIN-ROBOT said: firemyst said: ATBIN-ROBOT said: All my bots have this problem and I think the reason is tick data.Can trades with m1...

PanagiotisCharalampous 16 Jul 2024, 05:58

cTrader News & Announcements
cTrader Desktop 5.0.28 Release Notes
jurinialagoa17 said: Hi there,This is irrelevant to this announcement. Please post it in the correct topic.Best regards,Panagiotis

ATBIN_FX 16 Jul 2024, 05:33

cTrader Desktop
M1 Backtest vs Tick
firemyst said: ATBIN-ROBOT said: All my bots have this problem and I think the reason is tick data.Can trades with m1 open/close profitable...

firemyst 16 Jul 2024, 04:11

cTrader Desktop
Prohibited content in forums?
Can someone explain this to me? This is the 2nd time I've had this happen to me this week:
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