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vedatduz 22 Jul 2017, 12:07

Suggestions
Risk-Reward tool is required
Dear spotware Can you please advise when these will be available? To date I have intstalled around 2 newer versions but still cannot see the cha...

lec0456 22 Jul 2017, 09:22

cTrader Algo
i can't back test when there is no connection to the server
i can't back test when there is no connection to the server, Why?  You should be able to backtest without connecting to the server usning cac...

alexgbg30@gmail.com 21 Jul 2017, 22:31

cTrader Algo
cAlgo keeps on disconnecting when using HFT algo.
Spotware said: Dear Trader, We plan to optimize our platform in the future. For now we can recommend you to have not more than 500 positions a...

lec0456 21 Jul 2017, 21:00

cTrader Desktop
cBot Log Tab still uses 12hr time format
In Ctrader, when you add a cBot, there is a tab across the bottom showing the log.  The time format is in 12 hr instead of 24hr format.  All...

thearrymail-ct 21 Jul 2017, 18:23

cTrader Desktop
Ctrader Stop Limit not triggering / triggering late
Dear Spotware after going below the trigger price of 1.06270, there was a whole 30min period from 06:31 - 07:00 where price was above 1.06270. Sure...

MagicTurtle 21 Jul 2017, 17:29

cBots API Help
TRADING_BAD_STOPS
I don't have that anywhere, Thanks

Spotware 21 Jul 2017, 17:27

cBots API Help
TRADING_BAD_STOPS
Dear MagicTurtle, Thanks for the code. We cannot see anything suspicious in this part. Do you use ModifyPosition() anywhere in your code?...

MagicTurtle 21 Jul 2017, 17:13

cBots API Help
TRADING_BAD_STOPS
Thanks, Here is part of the code which should be closing the position: thanks   private bool IsShortCloseSignal() {...

Spotware 21 Jul 2017, 16:55

cBots API Help
TRADING_BAD_STOPS
Dear MagicTurtle, Thanks for posting your issue. TRADING_BAD_STOPS error message occurs when your stop loss is set at a price not valid for a...

Spotware 21 Jul 2017, 16:44

cTrader Desktop
True ECN/STP Brokers
Dear entheoscorp, cTrader has been designed and built from ground up to facilitate ECN/STP market execution and exclude price injections, price req...

MagicTurtle 21 Jul 2017, 16:21

cBots API Help
TRADING_BAD_STOPS
MagicTurtle said: Hello, I have a bot running where a position should be closed on SMA signals.For some reason I get the error as below and th...

MagicTurtle 21 Jul 2017, 16:19

cBots API Help
TRADING_BAD_STOPS
Hello, I have a bot running where a position should be closed on SMA signals.For some reason I get the error as below and the postion is not closed...

entheoscorp 21 Jul 2017, 15:53

cTrader Desktop
True ECN/STP Brokers
Are all the brokers on your platform true ECN/STP Brokers or are some just Market Makers and can you give such information to a trader who is trying t...

andi21 21 Jul 2017, 15:36

cTrader Algo
... is REJECTED with error "DISCONNECTED"
Hi Spotware, thank you for your answer. Yes i can and will do that. But if this happens again, probably i will have lost money because of tha...

thesstar 21 Jul 2017, 15:28

Suggestions
cTrader mobile too slow to connect to server. MUST IMPROVE NOW
cTrader mobile too slow to connect to server. MUST IMPROVE NOW. OR does not connect at all at certain times

Spotware 21 Jul 2017, 15:24

cTrader Algo
... is REJECTED with error "DISCONNECTED"
Hi andi21, Thanks for reporting this problem. Can you please send us troubleshooting information so that we can investigate further? Whenever this...

ClickAlgo 21 Jul 2017, 15:04

cTrader Desktop
How to Close All Positions at a Set-Time
 

ClickAlgo 21 Jul 2017, 15:02

cTrader Desktop
How to Close All Positions at a Set-Time
If you wish to close all your open positions at a set time each day, check-out the feature in the cTrader Alarm Manager cBot, this is just one of the...

Spotware 21 Jul 2017, 14:35

cTrader Desktop
Ctrader Stop Limit not triggering / triggering late
Dear thearrymail-ctm, Thanks for your post. From the information provided it seems that the Stop Limit order was not triggered because a market ran...

jan.bittner.sumperk 21 Jul 2017, 13:36

Suggestions
Move to Break Even and Trailing Stop together
Hello, please could you explain me how to configure breakeven before the trade entered? (While the orders are still pending)??

andi21 21 Jul 2017, 12:18

cTrader Algo
... is REJECTED with error "DISCONNECTED"
Hello, i have noticed that there are frequent disconnects, which would be "ok", if the connect would work anytime. But look at the fol...

ClickAlgo 21 Jul 2017, 11:06

cTrader Desktop
How to Hide Your Stops from a Broker
If you wish to execute stealth orders where the stop loss and take profit are hidden from the broker then check out the cTrader One-Click Trading Term...

thearrymail-ct 21 Jul 2017, 09:48

cTrader Desktop
Ctrader Stop Limit not triggering / triggering late
Dear ctrader support After testing the new stop limit feature, it looks like the stop limit order isn't turning into a limit order after i...

Spotware 21 Jul 2017, 09:36

cTrader Desktop
Tick charts bar duration doesn't include "ASK only" changes
Dear vschipplock, Thanks for posting your question in the forum. As you correctly noticed, we draw tick charts using Bid. It is not possible to dra...

Spotware 21 Jul 2017, 09:10

Open API
How to calculate market slippage?
Dear BeardPower, Thanks for providing the answer to the question. We just wanted to add that Stop Limit orders are now supported in cTrader. Please...

bernard.boshoff 21 Jul 2017, 06:18

Suggestions
Ability to enter and exit positions on a touch or close above/below a trendline
If the market hits a trendline the software should have the ability to trade on that instance... These conditions could/should be editable in a trend...

swingfish 21 Jul 2017, 02:15

cTrader Algo
CloseAll Fast
hello there and thank you that did the job,  the aim is to get rid of the orders as fast as possible to maintain the target price .. waitin...

BeardPower 21 Jul 2017, 00:54

Open API
How to calculate market slippage?
Hi, You can calculate slippage by subtracting the fill price from the entry price, calculate the average slippage and add it as a markup to yo...

obaum1@gmail.com 20 Jul 2017, 23:13

Open API
How to calculate market slippage?
Hey all :) So I have a ton of problems with my robot but Im working hard and hopefully something good will happen someday.. But something i can&...

BeardPower 20 Jul 2017, 22:04

cTrader Algo
CloseAll Fast
Hi, The "close all" is just an asynchronously call. You need to use the async functions. These functions do not wait until the...
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