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PanagiotisCharalampous 03 Sep 2024, 05:55

cTrader Web

freeze on XAUUSD / URGENT PLEASE

Hi there,You need to provide some more information. What do you mean when you say “my screen is totally freeze”? Can you share screenshots/videos so t...

PanagiotisCharalampous 03 Sep 2024, 05:50

cTrader Algo

Placing Stop Order - FAILED with error "TechnicalError"

Hi there,You are setting the SL and TP is absolute price. You need to set them in pips.Best regards,Panagiotis

kyosuke 03 Sep 2024, 05:49

cTrader Algo

Bot crash trubleshot

PanagiotisCharalampous said: kyosuke said: PanagiotisCharalampous said: kyosuke said: PanagiotisCharalampous said: Hi there,S...

PanagiotisCharalampous 03 Sep 2024, 05:47

cTrader Algo

cbot on web or app

Hi there,You can do this only if you run the cBot on the cloud. You can read more information in the link belowhttps://help.ctrader.com/ctrader-algo/s...

PanagiotisCharalampous 03 Sep 2024, 05:42

Indicators API Help

POOR SERVICE

Hi there,Telegram is not the place to report your issues. Your emails were not received. Your video has been forwarded to the product team for further...

PanagiotisCharalampous 03 Sep 2024, 05:38

cTrader Mac

Order side panel

Hi there,The Active Symbol Panel is not available in cTrader for Mac at the moment. It will be added in a future release.Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:37

cTrader Desktop

Moving Average Indicator displays price upto 2 decimals only, how to increase the decimals

Hi there,It is not possible unfortunately.Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:35

cTrader Desktop

ChartShot icon disappeared from ctrader platform demo account

Hi there,Can you share a screenshot showing this?Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:34

cTrader Desktop

How to view detailed logs during the execution of a cBot.

chenshy27 said: PanagiotisCharalampous said: chenshy27 said: As shown in the image, my cbot is called “stop10”, but I can't find it in...

PanagiotisCharalampous 03 Sep 2024, 05:27

cTrader Algo

Bot crash trubleshot

kyosuke said: PanagiotisCharalampous said: kyosuke said: PanagiotisCharalampous said: Hi there,Share your cBot code and send...

PanagiotisCharalampous 03 Sep 2024, 05:24

cTrader Desktop

How can I delete historical data？

910247359 said: PanagiotisCharalampous said: 910247359 said: PanagiotisCharalampous said: Hi there,Can you provide a better explan...

PanagiotisCharalampous 03 Sep 2024, 05:23

cTrader Algo

Backtesting - Incorrect TP / SL calculation

zytotoxiziteat said: PanagiotisCharalampous said: zytotoxiziteat said: PanagiotisCharalampous said: zytotoxiziteat said: zyto...

PanagiotisCharalampous 03 Sep 2024, 05:20

cTrader Web

Can't log

Dear trader,Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubles...

PanagiotisCharalampous 03 Sep 2024, 05:16

cTrader Mac

Candlestick stick information missing

Hi there,This is not available at the moment in cTrader for Mac.Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:15

cTrader Mac

Go to date

Hi there,There is no such feature available at the moment.Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:14

cTrader Algo

Self-hosting CALGO VPS?

karatedog said: PanagiotisCharalampous said: Hi there,We do not have any ETA for this.Best Regards,Panagiotis Join us on Telegram and F...

LpFX 03 Sep 2024, 01:07

cTrader Desktop

Please value timeless graphics

.

firemyst 02 Sep 2024, 23:51

cTrader Algo

When a bot was "unexpectedly terminated", cTrader shows the bot as still running

PanagiotisCharalampous said: Hi firemyst,Can we have the cBot that reproduces this problem?Best regards,PanagiotisAny updates on this?I provided...

emadsetayesh 02 Sep 2024, 22:47

Suggestions

add seconds timeframe

I'm wondering why don't you add seconds timeframe , It's really helpful

elia.morling 02 Sep 2024, 20:36

cTrader Mac

Algo Compiler v8 for Cloud?

In the cTrader app on Mac, I am being asked to install .NET SDK to compile cbot algos. It wants to install V8, but the cTrader Cloud uses V6? When I c...

ctid7079631 02 Sep 2024, 19:23

cTrader Web

freeze on XAUUSD / URGENT PLEASE

Hello my screen is totally freeze for more than one hour … I have several position running ….. it works on another  like GBPUSD …I m on safari.&n...

sebastien.t 02 Sep 2024, 19:07

cTrader Algo

Placing Stop Order - FAILED with error "TechnicalError"

Good day, I have that code to test to place a Stop Order on A demo account with ICMarkets : protected override void OnStart(){// Get the clo...

keerthankumarkateel 02 Sep 2024, 14:49

cTrader Algo

cbot on web or app

Hi I know we can run cbot on ctrader-desktop application. is there anyway we can start or modify the cbot parameter on ctrader-web or iod/android app?

2210944059 02 Sep 2024, 13:41

Suggestions

Number of consecutive orders placed

您好，我想在交易面板中添加一个订单号。经纪商的最大订单数量为 100。我需要下 1000 个订单。我只需要提前加 10 倍，这样系统就会连续下 10 个数量为 100 的订...

BULLL 02 Sep 2024, 12:55

Indicators API Help

POOR SERVICE

THIS IS NOT HOW YOU TREAT YOUR CUSTOMER

julesmeister 02 Sep 2024, 12:49

cTrader Mac

Order side panel

I am also not seeing the order panel or sidebar. I tried clicking everything. I only have a Mac laptop, but now I have to consider getting a windows o...

mirf 02 Sep 2024, 12:21

cTrader Desktop

Moving Average Indicator displays price upto 2 decimals only, how to increase the decimals

Moving Average Indicator displays price upto 2 decimals only, how to increase the decimals places upto 4 decimals to get the full price.Screenshot att...

Salileh 02 Sep 2024, 11:42

cTrader Desktop

ChartShot icon disappeared from ctrader platform demo account

Dear sirs, Why the ChartShot icon disappeared from ctrader platform demo account?

chenshy27 02 Sep 2024, 10:53

cTrader Desktop

How to view detailed logs during the execution of a cBot.

PanagiotisCharalampous said: chenshy27 said: As shown in the image, my cbot is called “stop10”, but I can't find it in the dropdown list as...

kyosuke 02 Sep 2024, 10:51

cTrader Algo

Bot crash trubleshot

firemyst said: See this thread as well, as I'm having similar issues that gives the same error, and am hoping Spotware is actually investigating...

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