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Conno123 20 Feb 2019, 11:59

cTrader Desktop
Chart lines disappearing
I imagine they are also disappearing from the object list too as if they weren't there'd be many of the previous lines still showing there, an...

Conno123 20 Feb 2019, 11:48

cTrader Desktop
Chart lines disappearing
That's something I haven't monitored but will do going forward. I'll get back to you next time I notice they are gone from the chart.

PanagiotisCharalampous 20 Feb 2019, 11:35

cTrader Desktop
Chart lines disappearing
Hi Conno123, Thanks for posting in our community and for reporting this issue. Do the objects disappear from the object list as well or only from t...

PanagiotisCharalampous 20 Feb 2019, 11:22

Open API
Received: ProtoMessage{ErrorResponse{errorCode:INVALID_REQUEST, description:Trading account is not authorized}}
Hi netread2004, Every account has an ID and a Trader Login (trading account number). They are both part of the ProtoOATrader message and...

Conno123 20 Feb 2019, 11:07

cTrader Desktop
Chart lines disappearing
After the recent update to version 3.3 I am now noticing that any horizontal lines I place on my chart [e.g support / resistance] are randomly disappe...

netread2004 20 Feb 2019, 10:52

Open API
Received: ProtoMessage{ErrorResponse{errorCode:INVALID_REQUEST, description:Trading account is not authorized}}
Few questions : 1) How do  I associate account IDs with account number? 2)All I want is to login to my account number and send /receive FIX...

sifneos4fx 20 Feb 2019, 10:39

cTrader Desktop
Timeframe shortcuts bug
Can't reproduce now as well, seems to be a network/broker issue, I wil do a video if I can reproduce it again... Panagiotis Charalampous said:...

PanagiotisCharalampous 20 Feb 2019, 10:37

cTrader Desktop
cTrader 3.3 Blouriness
Hi Patrick, We will need some more information regarding this. Can you please let us know the following? How many monitors do you use? What...

PanagiotisCharalampous 20 Feb 2019, 10:22

FIX API
How to do IOC for limit order
Hi ctid731646, I checked this a bit more and tag 44 is not supported for market orders at the moment. So unfortunately there is no workaround...

PanagiotisCharalampous 20 Feb 2019, 10:19

Suggestions
HEIKIN ASHI CHARTS
Hi Andrea, Thanks for posting in our forum. Heikin Ashi chart are in our short term plans. I cannot commit on an ETA at the moment but we hope...

PanagiotisCharalampous 20 Feb 2019, 10:16

cTrader Desktop
Timeframe shortcuts bug
Hi Patrick, I cannot reproduce such behavior. Any chance you can record a short video demonstrating this behavior? Best Regards, Panagiotis

PanagiotisCharalampous 20 Feb 2019, 10:04

cTrader Web
Drawings Keep Disappearing
Hi Glen, Drawing should be saved in your workspace. I cannot reproduce such behavior on my computer. Can you send us more information that could he...

PanagiotisCharalampous 20 Feb 2019, 09:59

Open API
Received: ProtoMessage{ErrorResponse{errorCode:INVALID_REQUEST, description:Trading account is not authorized}}
Hi netread2004, The numbers you are getting are account ids, not account numbers. If you want to get the trading account number as displyed in...

PanagiotisCharalampous 20 Feb 2019, 09:53

Suggestions
cAlgo User input parameters dividers
Hi Chris, This will come with v3.5. You should get the Beta version soon. Best Regards, Panagiotis

PanagiotisCharalampous 20 Feb 2019, 09:42

Suggestions
US30 Symbol to trade
Hi thriscio, Why do you say you can't? Most brokers offer US30. Best Regards, Panagiotis

PanagiotisCharalampous 20 Feb 2019, 09:40

cTrader Algo
Swap Long, Swap Short in cAlgo
Hi DelTrader, This is not available yet. Best Regards, Panagiotis

PanagiotisCharalampous 20 Feb 2019, 09:38

Open API
New App request approval time?
Hi ctid731646, Can you tell me your application ID? Best Regards, Panagiotis

sifneos4fx 20 Feb 2019, 08:42

cTrader Desktop
Timeframe shortcuts bug
Hello Panagiotis Here one more bug I found: When changing from 1M or 5M chart to a higher timeframe using arrow keys, most of the times it doesn...

sifneos4fx 20 Feb 2019, 08:38

cTrader Desktop
cTrader 3.3 Blouriness
Hello Panagiotis All menus to the right are shown with bluriness. Fibonacci horizantal and trend line are not clear any more, they are looking...

JohnDoeDoe 20 Feb 2019, 07:43

cTrader Web
Drawings Keep Disappearing
Anytime I have made drawings of objects like trendlines, boxes, horzizontal lines etc. they get lost, move or (mostly) disappear all tothether. ...

JohnDoeDoe 20 Feb 2019, 07:38

cTrader Web
How to LINK my Chart in Ctrader Windows to Ctrader WEB.
Panagiotis Charalampous said: Hi Glen, Thanks for your suggestions. I would suggest to post them in the Suggestions section or in UserVoice so...

sifneosfx 20 Feb 2019, 06:54

Suggestions
Fibonacci: Option to remove trend line

sifneosfx 20 Feb 2019, 06:51

Suggestions
Bring back "Viewing Options" Quick Link

sifneosfx 20 Feb 2019, 06:48

Suggestions
Bring back simple tabs without linked chart and Timeframe
Give the possibility to choose between the new linked chart tabs or the old simple ones for more space

sresantanu 20 Feb 2019, 05:14

Suggestions
how to preset 'Take profit' and 'stop loss' for cAlgo'-cbot before auto placing order?
there is no option found to preset 'Take profit' and 'stop loss' for cAlgo'-cbot before auto placing order in demo account!

netread2004 20 Feb 2019, 02:27

Open API
Received: ProtoMessage{ErrorResponse{errorCode:INVALID_REQUEST, description:Trading account is not authorized}}
Tried to get new tokens several time and repeating this same thing again and agian I get the same list of accounts, I am not sure where these account...

ctid219968 20 Feb 2019, 02:18

Suggestions
cAlgo User input parameters dividers
Spotware said: Dear Traders, Thank you for posting this suggestion. It has been added in our future plans. Best Regards, cTrader Team...

AndreaDev 20 Feb 2019, 01:35

Suggestions
HEIKIN ASHI CHARTS
Almost 2 years and still no Haikein Ashi on the desktop platform...I have done few indicators to help me out but I would really love to see this...

jelle2500 20 Feb 2019, 01:03

cBots API Help
Entry trade
erisoftdevelop said: Well if you will use the OnBar event the evaluation of the condition to buy or Sell will be in the creation of the thir...

Rimokatolik 19 Feb 2019, 22:55

Open API
New App request approval time?
I have requested new app for personal use a week ago, but status is still only submitted. How long should usually take? I am not in a hurry, just chec...
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